Client Success Manager (Small-Market)
External
Garner Health · US$80K–$107K/yrFull-timeRemote4d ago
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About the role
Manage a high-volume small-market book (50-75 accounts, ≤250 lives) to drive engagement, satisfaction, and retention. Own day-to-day client and broker relationships, track KPIs, execute engagement plans, manage concurrent projects, triage issues cross-functionally, lead client meetings and presentations, and travel up to 20% for in-person sessions.
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