Field Operations Team Leader

About the role

Field Operations carry out all non centralised activities, primarily Maintenance & Upgrades and includes functions: Telecom, e.g. Fixed & Mobile, and; non Telecom functions, e.g. Electro/Mechanical & Site: - Leadership, Management & employee motivation of own area - Responsible for a Field Operations are/cluster - in a very large organisation can be split to cover Telecom or Infrastructure separately - Responsible for Field Operations escalations within area - Responsible for Field Operations Reporting within area - Responsible for performance levels to SLA/OLA applicable in own area - Responsible for security of the Field Operations offices and premises in own area - Responsible for physical acceptance of Network & Sites in own area - Ensures processes/procedures are enforced in own area - Responsible for escalated Field Operations matters in own area - Support Field Operations Management regarding tool development - Supports Outage Reporting and takes management of follow-up actions - Liaises with Field Operations subcontractors & 3rd parties in own area - Undertake special assignments to resolve Network Operations issues - Must have a first degree in Electrical and Electronics Engineering or related field. - Must have a minimum of 7 years operational experience in the telecommunication industry. - Must be competent in handling the following; - Field Operations Management - Network Operations Management - Performance Management - Configuration management - Security Management - Project Management - Communication - Customer Focus All your information will be kept confidential according to EEO guidelines.

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Company Intel

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