Customer Development Manager -Hill’s Pet Nutrition

Responsibilities

• Strategic Distributor Management: Develop business plans, establish KPIs, and negotiate annual contracts to drive net sales, volume, and profitability. Actively support distributor teams with training, key account visits, and operational efficiency.
• Commercial Finance & P&L Ownership: Manage the brand P&L, including pricing strategy, A&P budget allocation, Gross-to-Net (GtN) tracking, margins, and sales forecasting.
• Omnichannel Marketing & "7Ps" Execution: Partner with regional marketing to deploy global strategies locally. Drive both offline and online visibility, manage e-commerce mega promotions, optimize shelf space, and support Vet education programs.
• Data-Driven Analytics: Analyze monthly sell-in/sell-out data, inventory levels, competitor trends, and digital promotion performance to generate actionable insights and refine commercial tactics.

Requirements

• Experience: Bachelor's degree or equivalent with 5+ years of progressive commercial/sales experience.
• Skills: Strong financial acumen (business/financial analysis), digitally savvy, and highly proficient in Google Suite.
• Mindset: Agile, resourceful, and results-oriented. Able to thrive in an ambiguous environment and build strong cross-functional relationships.
• Communication: Fluent in written and spoken English, with the ability to influence internal and external stakeholders at all levels.
• Travel: Willingness to travel up to 50% across the region.
• The "Plus" Factor: A genuine passion for the pet industry-being a pet parent is a huge bonus!
• Travel Requirements
• Expected percentage of travel: Up to 50%

Additional Information

No Relocation Assistance Offered Job Number #173342 - Bangkok, Bangkok, Thailand Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. Job Summary Determine the strategy, gain buy-in from internal stakeholders and execute the plans with the distributors to gain market share and growth in SouthEast Asia Understand the local specificities of the Singapore, Malaysia and Indonesia market.] Manage Distributor to drive sales growth and profitability through strategic business planning, KPIs alignment, and operational support (forecasting, order management). Manage GtN, including pricing strategy, A&P budget allocation, and financial performance reviews to align with local objectives. Analyze sales, inventory, and promotional data to generate actionable insights and refine marketing/pricing tactics. Collaborate with regional teams to adapt global initiatives to local markets while monitoring competitor strategies and industry trends.

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