Office Manager

Responsibilities

• Deliver exceptional customer service to families, staff, and visitors, handling requests and feedback professionally and efficiently
• Manage office systems, marketing, enrollment processes, records, and reports to ensure accuracy and compliance
• Support business operations including billing, payroll, and vendor relationships

Requirements

• Candidates must pass required state and company background checks and meet state and company minimum education and experience requirements:
• Associate's degree in business or a related field required
• Strong computer skills (Word, Excel, PowerPoint, Outlook, data entry); comfort with technology and social media
• Excellent verbal and written communication skills; prior office experience preferred
• Strong organizational and customer service skills; ability to prioritize and make independent decisions
• Ability to maintain confidentiality and work effectively in a fast-paced environment
• Physical Requirements:
• This position requires the employee to comply with all applicable federal, state, local, Bright Horizons', and client site requirements concerning immunizations, employment physical/screening, and health and safety training.
• Frequently lift, carry, or hold children with a range of weight from 10 to 40 pounds; occasionally lift, carry, or hold weight more than 40 pounds
• Demonstrate full range of motion to lift, reach, squat, climb, sit, and otherwise fully participate in activities
• Respond immediately and appropriately to multiple or unexpected situations or emergencies
• Maintain mental and physical alertness and an appropriate level of energy to perform essential job requirements
• The full set of physical requirements for this role can be reviewed at https://careers.brighthorizons.com/job-descriptions . Bright Horizons complies with all laws that require reasonable accommodation for qualifying disabilities and/or pregnancy-related limitations.
• This position requires in-person work in the Fort Branch , IN area.

Benefits

Additional Information

Join Bright Horizons as an Office Manager and play a key role in supporting children, families, and center staff. In this role, you'll manage communication, enrollment, and administrative operations to keep the center running smoothly. As the first point of contact, you'll welcome families and visitors with professionalism and warmth, while supporting the leadership team, maintaining systems and records, and helping create an inclusive and organized work environment. Every day brings the opportunity to build meaningful relationships, make a positive impact, and be part of a community where your contributions truly matter.

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