Director of Technology

About the role

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com . Position: Director of Technology Location: Thailand Overall Summary of the role: Our Director of Technology is a pivotal role responsible for leading Customer Experience Platform, Technology, Data and Delivery teams and their deployment in designing, building and operating client solutions. This position ensures brilliant solution architecture, seamless system integration, and effortless collaboration with client stakeholders while guiding technical teams to deliver high-quality solutions. Additionally, the role partners closely with the Managing Director and Business Leads to drive technology, data business opportunities, achieving revenue and growth targets.

Responsibilities

• Technical Direction,Solution Strategy & Architecture
• Lead the design and delivery of enterprise technology solutions that address strategic business needs.
• Define solution architectures, ensuring scalability, performance, security, and compliance.
• Align solutions with enterprise architecture standards, principles, and best practices.
• Evaluate emerging technologies and provide actionable recommendations for adoption.
• Stakeholder Engagement & Requirements Gathering
• Collaborate with Key clients, and vendors to identify and prioritize requirements.
• Translate business needs into clear technical requirements and solution designs.
• Effectively communicate solution options, impacts, and benefits to non-technical stakeholders.
• Project & DeliveryOrganisation& Oversight
• Oversee the end-to-end solution delivery lifecycle, from estimation through development to deployment.
• Manage cross-functional teams to ensure solutions are delivered on time, within budget, and to the highest quality standards.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Ensure solutions meet agreed-upon service levels and client satisfaction metrics.
• Integration & Continuous Improvement
• Ensure seamless integration between various enterprise platforms and applications.
• Drive system and process optimization initiatives to enhance operational efficiency.
• Lead post-implementation reviews and champion continuous improvement practices.
• Build and nurture relationships with partner networks, driving lead qualification and revenue generation.
• Proactively engage in lead generation, pipeline building, and account-based marketing campaigns in collaboration with client engagement team.
• Governance & Compliance
• Ensure solutions adhere to organizational IT governance frameworks and best practices.
• Maintain compliance with data protection regulations, industry standards, and security protocols.
• Team Leadership & Development
• Optimize team structure and processes to ensure maximum efficiency and output.
• Identify and develop top-performing team members, assigning them to projects that align with their strengths and career aspirations.
• Foster a positive, solutions-oriented team culture by addressing challenges professionally and collaboratively.
• Build and lead a high-performance team, providing coaching, development opportunities, and ongoing support.
• Business Development & Management
• Partner with Client engagement and Business Leads to identify and acquire new business opportunities, ensuring alignment with Technology, data and platform engineering revenue targets.
• Develop sales proposals, pitch presentations, and commercial strategies tailored to client needs.
• Build and maintain a robust sales pipeline through relationships with client account leads, partner sales channels, and new business teams.
• Desired S

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