Project Manager (Non-Technical)

Responsibilities

• Manage a shared, partner-facing inbox, triaging and responding to incoming queries
• Route requests to the appropriate internal stakeholders when needed
• Independently respond to standard or recurring queries with accuracy and clarity
• Support onboarding and ongoing partner communications
• Collaborate internally to gather information and resolve partner questions
• Process and approve operational requests within internal systems
• Contribute to building and improving documentation and FAQs
• Strong written communication skills (client-facing or external communication experience)
• Background in support, coordination, or operations roles
• Experience working with Salesforce
• Ability to work independently and navigate across teams to source information
• Language: English required

Requirements

• Familiarity with project management tools
• Exposure to SDLC concepts
• Experience using AI tools (e.g., Copilot) to enhance productivity
• Key Traits for Success
• Proactive and resourceful mindset - able to "figure things out"
• Comfortable interacting with external stakeholders
• Strong organisational and multitasking abilities
• Curious and thoughtful approach to decision-making and escalation
• Short-Term Project

Additional Information

We are looking for a Project Manager (Non-Technical) to join a dynamic team supporting technical partners, with a focus on operational coordination, communications, and partner support rather than hands-on technical delivery. This is a short-term project opportunity , ideal for someone who enjoys fast-paced environments and delivering impact through organisation and communication.

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Company Intel

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