Organizational Data Services Specialist

About the role

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world's need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement, HR services and other enabling functions - providing solutions as an integrated part of bp. Would you like to discover how our diverse, hardworking people are owning the way in making energy cleaner and better - and how you can play your part in our outstanding team? Join our team, and develop your career in an encouraging, forward-thinking environment! Role Synopsis: We're modernizing and simplifying the way we run People and Culture in bp and our Global P&C solutions and services team is at the heart of new ways of working. Every effort is taken to ensure consistency and standardization of the HR processes across the globe. However, we understand that every country has its outstanding legal, fiscal and regulatory requirements and there is a need to support them. The purpose of the Organizational Data Specialist role is to provide mentorship and information to employees, managers and HR on employee and organizational process and data changes, across the breadth of the Workday processes. The specialist administers employee and organizational data changes and handles any associated cases Key Accountabilities : Maintain bp's organizational structure in Workday (supervisory orgs, Positions, cost centers, etc.) Support on Enterprise Interface Builder (EIB) Ensure that employee and organization data integrity in Workday is maintained, following data management processes and procedures Willingness to support ad hoc business and Services & Solutions project work as the need arises, requiring engaging with other workstreams/ teams Ability to differentiate between countries and or businesses and business scenarios of what is needed and when there may be local delivery activity Provide support to a wide range of customers when required and respond to inbound queries Identify, raise and apply continuous improvements to services Ensure consistency to process maps and standard data input forms Support the resolution of business critical issues Support acceptance testing for Services & Solutions technology changes Investigate, collaborate closely and resolve sophisticated issues involving multiple systems and partners. Ensure consistency to process maps and standard data input forms. Support team members in resolving operational issues and understanding processes. Support the resolution of business issues. Support acceptance testing for P&C Services technology changes. Essential Education: Minimum of 3-4 years of relevant previous experience in HR Shared services environment A university degree or professional qualification, in human resources management or its equivalent Essential Experience and Job Requirements: Demonstrates capability in line with the HR Capability Framework, with an equal blend of EQ, IQ and drive Technical Capability: Numeracy & analytical thinking - able to quickly and optimally analyses system generated data to deliver insights and assimilate data and information from a range of sources to inform business insights Prior experience in HR Shared Service center in a multi-national organization Proven track record in delivering high-quality customer experience Analytical thinking -able to quickly and optimally generate and analyze data to deliver accurate and timely information to advise business decisions Digital fluency - not only comfortable and competent in using technology to e able and enhance ways of working and thinking, also comfortable in the wider digital environment and the collaborate with a business transformation including people, processes and data-driven actions. Risk Management - acts with a high level of integrity and respect for data privacy. Takes steps to mitigate risks in this space and knows when to call out any concerns Business Capability: Solution focus - identifies and recommends solutions that will contribute to BP and/or enhance relationships and ways of working Partner management - Ability to engage with and influence key business and HR partners. Uses partnering, basic consultancy skills and a 'coach approach' to build trust. Is continually enhancing skills in active listening, influencing and communication Eye for business & customer Centric- keep up to date with internal and external Context, understands the relationship between their activity and the BP business strategy and drivers, and considers the commercial implications of HR decisions and actions. Always remembers that HR is an enab

Additional Information

Entity: People, Culture & Communications Job Family Group: HR Group Job Description:

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