Executive Director, Global Commercial Excellence Lead
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Responsibilities
- Drive Enterprise Commercial Transformation
- Architect and scale global commercial excellence frameworks across sales, marketing, and product launch
- Transition pilot programs into sustainable, enterprise-wide operating models
- Embed AI-enabled and data-driven capabilities into commercialization processes
- Lead Adoption & Change at Scale
- Define and execute global adoption strategies with measurable behavior and business impact
- Ensure successful implementation across regions through affiliate co-creation
- Drive change management for complex, cross-functional transformation programs
- Elevate Customer-Centric Commercial Execution
- Enable differentiated, customer-first marketing and omnichannel engagement
- Partner with field leadership to improve sales execution and customer experience
- Support high-impact, competitive, and successful global product launches
- Build and Lead Global Capabilities & Teams
- Lead and develop a high-performing team focused on sales, marketing, and launch excellence
- Institutionalize best practices and scalable frameworks across the organization
- Partner closely with Global Digital & Innovation (GDI) and Global Learning & Development (GCLD) to embed capabilities
- Influence Enterprise Strategy & Alignment
- Collaborate across Commercial, Medical Affairs, Legal/Compliance, and regional affiliates
- Act as a strategic advisor to senior leadership on risks, progress, and opportunities
- Bring external insights and benchmarking to ensure industry-leading solutions
- What success looks like (6-12 months)
- Clear enterprise adoption of core commercial excellence frameworks
- Demonstrated improvements in launch execution and customer engagement
- Scaled operating models replacing fragmented pilot initiatives
- Strong alignment across global and affiliate stakeholders
Requirements
- Bachelor's Degree and 16+ years of relevant experience , OR
- Master's Degree and 14+ years of relevant experience , OR
- PhD and 14+ years of relevant experience
- Deep expertise in pharmaceutical or biopharmaceutical commercialization
- Proven success leading large-scale transformation programs
- Strong experience across sales, marketing, and product launch excellence
- Demonstrated ability to influence in a complex, matrixed global organization
- Experience with digital, AI-enabled, and omnichannel commercial capabilities
- Track record of enterprise-level strategy development and execution
- Strong leadership presence with ability to engage senior executives
- Excellent communication, stakeholder management, and change leadership skills
- Global experience and enterprise mindset
- Ability to thrive in fast-paced, dynamic environments
- People Leader Acco
Benefits
Additional Information
At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers. We set and achieve bold ambitions in our fight against the world's most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come. As the Executive Director, Global Commercial Excellence Lead, at Gilead you will lead enterprise-wide transformation of global commercial capabilities to fundamentally improve how Gilead engages customers, launches products, and delivers impact across markets. This role sits at the center of global commercialization strategy, shaping how sales, marketing, and customer experience evolve in an increasingly AI-enabled and omnichannel environment. You will operate with high visibility across global leadership, owning critical initiatives that influence business performance, launch success, and long-term capability building.
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