Customer Service Representative (Benefits Focused)

Requirements

• 2+ years of experience in benefits administration, pensions, or related fields preferred
• Bachelor's degree or equivalent professional experience required
• Strong attention to detail and ability to manage multiple tasks in a high-volume processing environment
• Excellent verbal and written communication skills
• Ability to research, analyze documentation, and resolve complex participant inquiries
• Professional demeanor with strong collaboration and problem-solving abilities

Additional Information

A well-established benefits administration organization is seeking an Applicant Services Representative to support participants through the application and verification process for pension and benefit programs. This role focuses on delivering accurate, timely, and empathetic service while processing applications, reviewing documentation, and responding to participant inquiries.

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Company Intel

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