Product Owner III

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
• Preferred Skills
• Accountability, Customer Solutions, Data Visualization, Prioritization, Scrum, User Experience (UX) Design
• Competencies
• Agile Development, Business Acumen, Design Thinking, Effective Communications, Innovation, Interpersonal Relationships, IT Standards, Procedures & Policies, Managing Multiple Priorities, Organizational Leadership, Planning and Organizing, Solutions Development
• Work Experience
• Education
• Bachelors
• Certifications
• No Required Certification(s)
• Licenses
• No Required License(s)
• Pay Transparency
• Base Salary: $91,000.00 - $185,900.00
• Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with t

Additional Information

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Product Owner within PNC's Fraud organization, you will be based in Pittsburgh, Cleveland, Dallas or Birmingham. We are seeking an experienced Product Owner to lead the delivery of multi-channel Fraud customer communications, to drive fraud prevention, customer awareness, and customer trust. This role requires integration across multiple systems, to manage alerting for all transactions and use cases, communication delivery, and case management across operations. Position Overview - Responsible for eliciting and documenting Fraud and cross functional requirements to prioritize within the crew backlog. Excellent organization and communication skills, to manage stakeholder engagement from discovery to execution and monitoring. - Define and track project KPIs; use analytics, research, and customer and stakeholder insights to optimize outcomes. - Supports and coordinates with end users for User Acceptance Testing, Business End to End Testing, and Post-Production Business Validation Job Description - Owns the vision and definition of the product. Serves as the voice of the Customer. Ensures the Scrum Team(s) effort is concentrated on the right priorities based on business value. - Defines and conveys the vision to the team(s) in order to address client requirements to ensure a successful product for business objectives. - Accountable for the creation of and the integrity of the product backlog. Prioritizes and leads grooming of the product backlog. - Works closely with the Scrum Master(s) and development team(s), to ensure the right items are focused on during the development process. Primary point of contact for questions from the team(s) and is empowered to make decisions. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Owns the vision and definition of the product. Serves as the voice of the Customer. Ensures the Scrum Team(s) effort is concentrated on the right priorities based on business value. Defines and conveys the vision to the team(s) in order to address client requirements to ensure a successful product for business objectives. Accountable for the creation of and the integrity of the product backlog. Prioritizes and leads grooming of the product backlog. Works closely with the Scrum Master(s) and development team(s), to ensure the right items are focused on during the development process. Primary point of contact for questions from the team(s) and is empowered to make decisions. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

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