Case Manager II

Requirements

• Minimum of three [3] years' experience in recovery-oriented field serving high-risk populations ; or a bachelor's degree in social work/psychology or other related field, plus 2+ years' experience working with socially and/or economically marginalized, multiply diagnosed populations.
• Experience p erform ing case management and group facilitation services; ability to conduct interviews and assessing client needs.
• Strong verbal and written communication skills; and ability to connect with client base.
• Proficiency in spelling, grammar and writing is needed to draft detailed instructions & case service plans
• Demonstrated knowledge of principles and techniques of assessment, intervention strategies, counseling, harm reduction practice.
• Ability to successfully work independently and collaboratively within a team.
• Ability to multi-task projects and meet specific timelines. Strong attention to detail, particularly, documentation in case files and updating client database .
• Works well under pressure and manages stress effectively in a demanding and fast paced environment.
• Strong conflict resolution skills. Ability to de-escalate oneself and other people who may have difficulty managing their own behavior due to emotional, mental or physical illness and/or substance use;
• Knowledge of SF resources, services and benefits programs, including services and programs for families with children helpful .
• P roficiency with Microsoft Office Suite . Familiar with the ONE System and Salesforce strongly preferred.

Additional Information

About Glide GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society's most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE's mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization Position Summary The Case Manager II supports and guide clients who desire housing access and/or recovery from substance use issues. This includes activities that support and enhance stabilization and well-being. In addition, this position is required to facilitate a weekly psychoeducation activity that increases knowledge and/or skill set for accessing community resources. This position interviews and assesses applicants for services, composing and implementing service plan of action with SMART and manageable goals. All clients will have an assessment, service plan with goals & objectives, and bi-weekly/monthly progress notes. The Case Manager II will facilitate weekly workshops /psychoeducation groups/ informative activities that will support, promote, and enhance (the community) clients' self-sufficiency and growth mindset. The principal duties are performed in an office environment and in the field and/or communities as needed. This position is expected to collaborate and table at community events in the Tenderloin and throughout San Francisco's marginalized communities. There will be occasional need to work evenings, weekends, and early mornings. This is a grant‐funded position and therefore is contingent on the agency's continued support at a full level of funding. Work Environment GLIDE's buildings are located in the Tenderloin neighborhood. GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building. This role is covered by the collective bargaining agreement.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at glide? Share your experience