Sales and Service Specialist - IKEA Khon Kaen
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About the role
Your assignment - I drive sales by active selling and sales steering. - I am the 'expert' in my area and translate this knowledge and competence into business opportunities. - I work with my manager to improve range presentation by ensuring it appeals to our local customers and encourages them to buy more. - I encourage my customers to give me feedback and offer solutions to frequently asked questions. This helps to make a better shopping experience for everyone. - I know about all the services offered in my store such as assembly, kitchen installation, delivery and finance, and use the knowledge to help customers make informed choices which results in a better shopping experience for them. - I am aware of my competitors and have a clear competitor price overview, which will help me promote my products in ways that best show our competitive advantage. - I contribute to the department's commercial action plan by taking ownership for my part in its delivery. - I have good analytical skills & knowledge of my products and I proactively share this knowledge with my colleagues. - I possess strong selling skills & professionalism to meet our customers' expectations and our business goals and I share this skill with my colleagues. - I understand the department and store priorities, both current and future, and work with my team to execute it. Your profile - You have a passion and knowledge of home furnishing, interior design and retail. - You have experience of working in a fast-paced environment, customer-focused and service industry. - You take personal initiatives and priorities and organise your own work efficiency. - You have confidence in approaching and talking to people in a proactive manner. - You have excellent attention to detail. - You can work on weekends and/or public holidays when required. - You can work in a multi-tasking environment. Please apply by 15 July 2026.
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