Online Community Manager

About the role

The Global Partnerships and Resources team fosters partnerships and resources in priority areas that enable our network to learn from and contribute to the global education community in order to catalyze progress towards our vision. Our Initiatives sub-team focuses on Climate Education, Education in Emergency Contexts, AI and Educational Technology, Foundational Learning, Future of Work (including STEAM, career readiness and financial literacy), Girls Education, Inclusive Education and Student Voice. Our Subgrants Programs sub-team enables global donors to support our network partners and manages the processes to facilitate a strong trust-based grantmaking program and meet donor requirements. This role sits on the AI and Educational Technology Initiative Team , reporting to the Global Head of AI and Educational Technology. You will be at the forefront of shaping the future of AI in education from the ground up. Our team operates on the belief that true transformation happens through grassroots community and collective leadership. We are a mission-driven group focused on shifting educators from dependency to agency, fostering a social learning ecosystem where self-organizing collectives can emerge and thrive across diverse cultures, languages, and time zones.

Responsibilities

• Community Facilitation & Growth
• Build Peer-to-Peer Learning: Design and moderate structured "learning circles" within the community where educators can share AI prompts, lesson plans, and case studies across different languages and contexts.
• Identify & Support Power-Users: Spot emerging leaders within the WhatsApp/Telegram groups and provide them with the tools and "social capital" to lead their own sub-chapters or specialized interest groups.
• Expand Our Community: Guide the growth and evolution of community spaces from WhatsApp into more robust platforms (like Discord or a custom Teach For All platform) while keeping engagement high and maintaining the community's welcoming culture.
• Cultural & Linguistic Bridge-Building: Foster an inclusive global community by ensuring content and discussions are accessible and welcoming to educators across all time zones, languages, and regions, actively building bridges across cultures.
• AI Integration & Innovation
• Experiment with AI Tools: Experiment with and implement AI-driven tools (including the creation and use of GEMS and/or artifacts) ) to help summarize high-volume chat threads, translate discussions in real-time, or provide instant resources to community members.
• Share Community Feedback: Aggregate community insights and "pain points" regarding AI tools to inform the AI and EdTech team's broader strategy and product development.
• Lead Ethical Conversations: Facilitate ongoing dialogues about the ethical implications of AI, ensuring the community remains a safe space for discussing data privacy, bias, and responsible adoption.
• Operations & Analytics
• Collaborate Across the Network: Partner with Regional and Functional teams to ensure the AI community's growth supports Teach For All' to be used in Teach For All's global communications, showing the real-world impact of the AI LCC.
• Track Trends & Iterate: Monitor community engagement, participation patterns, and learning outcomes to continuously improve the program and make data-informed decisions.
• Content Creation & Production
• Create Engaging Content: Develop, edit and produce original multimedia content (videos, infographics, written guides, toolkits) that translate complex AI concepts into clear, accessible formats for educators across the community.
• Manage Content flow: Maintain a content calendar and publishing schedule across multiple platforms (social media, email, website) with a focus on mobile-first design and platform best practices.
• Tell Our Story: Capture candid moments and success stories from the community, turning them into compelling content that shows the real impact of peer-to-peer learning and AI adoption in education.

Requirements

• Community & Lead

Benefits

Additional Information

Position Summary We're seeking an Online Community Manager to advance Teach For All's 25-year vision by growing the AI Literacy & Creator Collective (AI LCC), a rapidly expanding global community of 63 countries and thousands of pioneering educators. You'll foster meaningful peer-to-peer learning experiences across social platforms including WhatsApp, connecting educators across cultures, languages, and time zones. We're looking for a self-starter who's genuinely interested in the AI ecosystem and shares our commitment to responsible AI adoption in education.

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