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Customer Success Manager - Restaurants

External
Wolt logoWolt · Ramat Gan, Israel
Full-timeOn-site3w ago
ExcelLeadership
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Responsibilities

  • In this role, you will own and grow a portfolio of restaurant partners, combining data insights with strong relationship management to drive business impact.
  • Our humble expectations
  • 2-4 years of experience in account management, customer success, or business development ● Strong communication skills with the ability to work with diverse stakeholders ● A sales-oriented mindset with a passion for driving business growth ● Analytical thinking and ability to turn data into actionable insights ● Significant experience or strong familiarity with the restaurant industry is a strong advantage ● Fluent in Hebrew and English

Benefits

Impact: Directly influence the success of hundreds of local businesses and "Local Heroes" ● Learning & Development: Hands-on exposure to e-commerce, restaurant operations, and data-driven decision-making ● Ownership: Manage your own portfolio and make a real business impact from day one ● Culture: A fast-paced, collaborative environment with high autonomy ● Benefits: Competitive salary and Wolt credits to keep you well-fedNext stepsApply by submitting your CV in English.Our hiring process includes: ● Intro call with Talent Acquisition ● Interview with the Team Lead ● Case study to showcase your analytical thinking ● Final round with senior leadershipOur Commitment to Diversity and Inclusion

Additional Information

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. You will join our Restaurant Development team, acting as a strategic partner for our existing restaurant partners. This is a 1-year fixed-term opportunity , offering hands-on experience in a fast-paced, data-driven environment at the core of Wolt's business. You won't just be "managing accounts"-you will be a growth consultant, using data to help restaurants optimize their operations, improve their menu, and maximize their profitability and sales on the Wolt platform. This role combines analytical work with regular field activity, including 1-2 days per week of in-person meetings with restaurant partners.

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