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Digital Test Manager

External
formulaone logoFormulaone · Biggin Hill
Full-timeOn-siteToday
A/B TestingConfluenceJiraLeadershipObservability
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Requirements

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Additional Information

Are you ready to make your mark in the world of Formula 1? At Formula 1, we are passionate about delivering the world's greatest sports and entertainment spectacle leaving a positive legacy wherever we race. Innovation has always been at the heart of what we do ever since our first Grand Prix in 1950. Now, more than 75 years on, the sport remains a pioneer, developing technologies that have made a significant impact on society beyond the track. Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport. Role Overview: We are looking for a Digital Test Manager to join our Digital Technology team here at Formula 1. Reporting into our Lead Analyst, this role will l ead and continuously improve F1 Digital's end‑to‑end QA and UAT strategy, governance, tooling and partnerships so that all digital products (web, apps, F1 TV and AI‑powered experiences) are tested in a consistent, visible and reliable way that protects quality at F1 scale. Main Duties and Responsibilities: Test & QA Strategy, Governance and Standards Define, document and maintain the Digital QA strategy and governance model for F1 Digital. Own and evolve the QA Charter , including minimum standards for all external QA partners. Clearly define and socialise QA vs UAT responsibilities , including entry/exit criteria for both. Set and enforce minimum QA baselines (regression, smoke, end‑to‑end, device coverage, non‑functional). Multi‑Partner Test Management & Quality Oversight Own the test relationship with all digital partners Set expectations for coverage, automation, environments, reporting and defect SLAs. Drive improvements in partner QA maturity and consistency of practice. Ensure partner QA is complete (or very near complete) before handover to UAT. Oversee cross‑product, cross‑partner test planning so that risks, dependencies and capacity are visible. Test Tooling & Platforms (Testmo, Shake, Jira, Monitoring) Own Testmo as the system of record for formal testing (QA and UAT) : Define project and folder structures across products/programmes. Ensure consistent use of test cases, runs, results and UAT Sessions . Drive adoption and good practice with all partners and internal teams. Own the operational model for Shake as a real‑time bug capture tool, ensuring it aligns with the overall test model. Drive consistent, standardised use of Jira for defect management: Harmonise boards, workflows, statuses and links between Jira and Testmo . Collaborate with Delivery Managers on UAT boards and tracking. Champion the roadmap for test infrastructure and monitoring: Synthetic and production monitoring. Logging and observability patterns, in partnership with DevOps and Architecture. Performance, Non‑Functional and Environment Management Bring and apply performance testing expertise : Define performance and scalability requirements for key products. Shape performance testing strategy, tooling choices, orchestration and reporting. Oversee environment strategy and mapping across QA, UAT, Alpha, pre‑prod and production: Ensure environment parity, configuration and access with partners. Support maintenance of environment mapping and dashboards. Work with Ops and DevOps on deployment and rollback processes, phased roll‑outs, A/B testing and go‑live strategies, ensuring quality gates are defined and enforced at each step. UAT Leadership & Defect Governance Partner with Delivery Managers, Product and Business to: Design and schedule UAT windows with realistic scope and resourcing. Ensure environments, data and access are UAT‑ready. Guide UAT test design across scripted, exploratory and negative testing. Chair or co‑chair defect triage sessions : Operate a clear, shared defect lifecycle and prioritisation model. Ensure consistent decisions on which Testmo findings become Jira tickets and how they are tracked through to closure. Own UAT reporting and go/no‑go quality input for key releases and events. Leadership, Coaching & Capacity Building Provide day‑to‑day leadership, mentorship and coaching to Digital QA contributors (internal and partner). Help design clear role definitions and progression paths within Digital QA. Advocate for realistic QA & UAT resourcing and capacity, raising visibility of constraints. Influence and evangelise a quality‑first culture across Digital, Marketing, Ops and vendor teams. Measurement and Continuous Improvement Define and track quality KPIs (e.g. defect leakage, coverage, UAT outcomes, incident trends). Use data to highlight risk areas and prioritise improvements in QA practice and tooling. Regularly review and refine processes, templates and governance in Confluence and Jira. What Are We Looking For?


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