Sales Associate

Responsibilities

• Deliver exceptional, personalized customer experiences, assisting with styles, colors, and fits based on individual preferences
• Build strong customer relationships and represent the llora brand with professionalism and warmth
• Support daily sales operations, manage inventory, assist with stock replenishment and basic housekeeping
• Maintain an attractive and on-brand visual merchandising and store presentation
• Manage customer enquiries, expectations, and follow-ups to ensure satisfaction
• Assist with store events, promotions, and activations
• Collaborate with the team to achieve sales targets and overall store performance
• Perform ad-hoc duties as required

Requirements

• At least 3 years of relevant experience in high-end fashion, luxury industry or in similar capacity
• Strong understanding of luxury goods, including handbags and accessories, and ability to communicate product knowledge effectively
• Maintains a positive, proactive and professional attitude in a customer-facing environment
• Excellent communication and interpersonal skills to create meaningful customer connections
• Great team player who enjoys collaborating in a fast-paced environment
• Flexible to work retail hours, shift work, 5 days a week (including weekdays, weekends, and public holidays)
• Previous luxury retail experience is a plus
• Fluency in English is preferred
• Ex-cabin crew with strong customer service backgrounds are welcome to apply
• Attractive sales incentives

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