Regional Operations Director

Responsibilities

• Lead Market Operations
• Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
• Support P&L for your market, ensuring strong financial and operational performance
• Act as an escalation resource and problem-solver for operational and clinical challenges.
• Mentor and Develop Team
• Recruit, mentor, and grow a team of center-level staff
• Oversee staffing, scheduling, and payroll, driving productivity and accountability
• Foster a collaborative, patient-centered culture focused on continuous improvement
• Drive Operational Excellence
• Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.
• Support the launch and operational success of new infusion centers.
• Grow Patient Volume
• Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
• Build and maintain strong relationships with key referral sources and vendor partners.
• Stay Ahead of the Industry
• Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.

Requirements

• Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
• Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
• Experience managing a P&L and leading clinical and administrative teams.
• Proven ability to drive operational excellence while delivering exceptional patient experiences.
• Strong interpersonal, communication, and organizational skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Join a national leader committed to raising the standard of care in the outpatient infusion space.
• New York Pay Range
• $121,500 - $141,750 USD
• About IVX Health
• Our Mission: To improve the lives of those we care for by redefining the care experience
• Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions
• Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
• Benefits We Offer
• Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
• Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
• Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security.
• Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses.
• 401(k) Retirement Plan - Secure your future with a competitive company match.
• Disability Coverage - Voluntary short-term and long-term disability plans to protect your income.
• Fertility and Family Support - Resources and benefits designed to support fertility care and family planning.
• Life and AD&D Insurance - Financial protection for you and your loved ones.
• Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being.
• Education Assistance - Tuition reimbursement and certification support to help you grow in your career.
• Continuing Education - Access to a CEU library for ongoing professional development.
• Charitable Giving and Volunteer Program - Matc

Benefits

Additional Information

Join IVX Health as Healthcare Operations Leader in Long Island to help transform patient care across 5 infusion centers: Garden City, Great South Bay, Huntington Station, Holbrook, & Commack! Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Long Island market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.

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