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Customer Service & Sales Advisor Benelux & Switzerland

External
wilhelmsen logoWilhelmsen · Rotterdam, Netherlands
ContractOn-site2w ago
CRMSalesforce
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Responsibilities

  • What can a workday look like?
  • It's Friday and you open Salesforce; our CRM-system. You see a new request from a customer, the product has to be delivered to the port of Barcelona this Sunday at the latest. The system indicates that the requested product is not available.
  • You call the customer to discuss the quote and quickly analyze the needs. You explain that the requested product cannot be delivered on time, but if you have understood the customer correctly you can offer him an even better and appropriate product that can be delivered on time.
  • You ask your colleagues in Spain if they can arrange delivery. After confirmation you call the customer and close the deal. Job done and time to enjoy the weekend!
  • Do you bring this experience and skills?
  • A Bachelor's degree (or similar) preferably in a commercial field;
  • A minimum of 3 years work experience in a similar position (internships and student jobs can be considered);
  • (Experience working in the Maritime Industry is preferred).
  • Good command of the Dutch and English language in word and writing;
  • Excellent communication skills and an eye for business opportunities;
  • You are able to build good relationships with customers;
  • Analytical skills and digitally savvy to help you analyse customer data flag opportunities;
  • You can work in a systematic and organized manner so that you maintain an overview of all ongoing processes;
  • You are a team player and gladly provide support to your colleagues when needed;
  • You are able to build good relationships with your peers.

Benefits

We offer you a challenging opportunity within one of the largest and most innovative maritime companies in the world where you may further strengthen our market share in the Benelux & Switzerland region;A job for 40 hours per week and a one-year contract with the prospect of permanent employment;A good salary + 8.2% vacation money;A compensation for working in a standby shift;A bonus/remuneration scheme;Travel allowance;Free company fruit.You participate in our pension scheme with excellent conditions;You participate in collective employee insurances such as disability and life insurance;You enjoy 30 vacation days per year, which increase with your years of service;Our training and development opportunities allow you to develop both personal skills and product knowledge;An active staff association in which you can undertake other fun activities with your colleagues in addition to your work.About Wilhelmsen:About the Ships Service Division:People at Wilhelmsen don't just hold jobs here. They realize the most innovative ideas - and in the process, they shape the maritime industry. With one of the largest maritime networks in the world, wVision insurancePaid time offPerformance bonus

Additional Information

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Customer Service & Sales Advisor Benelux & Switzerland , Ships Service, Rotterdam - Albrandswaard We are looking for a Customer Service & Sales Advisor Benelux & Switzerland for our Ships Service division. Are you the commercial and analytical relationship builder we are looking for?

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