Specialist I TIS ERP Sustainment
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Responsibilities
- Provide daily support for Oracle Planning, Budgeting , Forecasting, and Corporate Reporting processes (EPBCS, ARCS, EDMCS, PCMCS, FCCS, etc.) while designing monitoring and alerting mechanisms to ensure system health and uptime.
- Manage and resolve incidents and service requests within SLAs, following ITIL v4 Incident, Problem, and Change Management processes.
- Perform root cause analysis on recurring issues and implement improvements to prevent future incidents, using trend data for proactive problem management.
- Identify and implement automation and AI-driven enhancements (e.g., predictive analytics for anomaly detection, RPA for routine tasks) to reduce manual effort.
- Monitor and analyze process metrics to drive insights, strengthen controls, and optimize performance outcomes.
- Coordinate testing and UAT for enhancements and quarterly cloud updates, ensuring changes meet business needs and do not disrupt integrated processes.
- Maintain up-to-date documentation and assist in training users, promoting ITSM/ITIL-aligned, proactive system management practices.
Requirements
- Bachelor's degree in Finance, Accounting, Information Systems, or related field with 6+ years of experience in financial systems, including Oracle EPBCS/PBCS or similar platforms.
- Strong expertise in budgeting and forecasting processes, data integration, and system monitoring/alerting practices.
- Working knowledge of ITIL v4 and ITSM frameworks, with experience in incident and problem management.
- Proven ability to leverage analytics, automation, or AI-enabled tools to enhance processes and decision-making.
- Excellent communication and collaboration skills, with the ability to work across technical and business teams.
- Strong analytical and problem-solving capabilities, with a focus on continuous improvement and operational excellence.
- A self-motivated professional who can manage competing priorities while delivering high-quality results in a fast-paced environment.
- Working Conditions:
- Typical office environment, some business travel may be required as needed.
- Salary Ranges from $115,000 - $145,000 CAD for Ontario locations based upon candidate's experience, skills, and internal equity.
Benefits
Additional Information
Posting End Date: June 17, 2026 Employee Type: Regular-Full time Union/Non: This is a non-union position At Enbridge, we are committed to delivering the energy people need while advancing technology-driven innovation across our enterprise. We are seeking a Specialist I TIS ERP Sustainment to provide functional expertise in Oracle Enterprise Planning and Budgeting Cloud Service (EPBCS). In this role, you will help ensure reliable, efficient enterprise budgeting and forecasting systems. You will blend finance knowledge with modern IT operations practices-leveraging proactive monitoring, AI-driven enhancements, and ITIL-aligned support. This is your opportunity to contribute to robust, forward-looking planning capabilities. We'd love to hear from you! Apply today for this extraordinary opportunity with Enbridge!
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