Management and Program Analyst

About the role

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Trade, located in the following locations: Ashburn, VA Boston, MA Buffalo, NY Detroit, MI Irving, TX Miami, FL New York, NY San Francisco, CA Washington, DC Experience: You qualify for the GS-07 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Assisting management or senior staff with coordinating program or administrative activities (such as monitoring workflow, tracking deadlines, and organizing documentation) in support of organizational policies or programs. Supporting program operations by reviewing incoming submissions (e.g., forms, reports, or requests) for completeness and compliance with established instructions and routing them through the appropriate approval process. Collecting, entering, and organizing quantitative and qualitative data in spreadsheets or databases, and producing basic reports, tables, or charts used by management to monitor progress toward program goals and identify trends. Using standard office and business intelligence tools (such as spreadsheets, databases, or dashboards) to maintain program information, monitor status indicators, and verify the accuracy of data before it is shared with management or stakeholders. Drafting or contributing to routine written products-such as status reports, summaries, briefing materials, or presentation slides-that clearly describe program activities, identify issues or trends, and communicate findings to supervisors, coworkers, or internal partners. Education Substitution: Successful completion of one year of full-time graduate education from an accredited college or university may substitute for the experience required at this level. This education must demonstrate the skills necessary to do the work. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours. OR Superior Academic Achievement (SAA): May also substitute for the experience required. It is based on (1) class standing, (2) grade-point average (i.e., GPA 3.0 or higher of a possible 4.0, excluding pass/fail credits. Pass/fail credits cannot be more than 10% of total credits), or (3) honor society membership. Review Superior Academic Achievement (SAA) to see if you qualify under this provision. Please see http://www.opm.gov/ for additional information. Experience: You qualify for the GS-09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Assisting with coordination of mission or administrative programs (such as enforcement, compliance, or trade-related programs) by monitoring program processes, tracking milestones, and supporting the development or review of policy documents, procedures, or analysis reports. Applying basic qualitative and quantitative methods (e.g., compiling data, performing trend or workload analysis, completing simple forecasts, or measuring performance against targets) to evaluate program operations and prepare written analytical summaries or recommendations for management. Collecting, validating, and maintaining program data in spreadsheets, databases, or dashboards; generating recurring or ad hoc reports (such as status updates, workload reports, or performance metrics) used by management to assess progress toward program goals. Reviewing submissions (e.g., internal requests, forms, reports, or other program documents) for completeness and compliance with established regulations, policies, or guidelines, and recommending or coordinating corrective actions to ensure conformance. Drafting or contributing to briefings, status reports, and presentations for internal and external stakeholders, and participating in meetings or workgroups to explain findings, answer questions, and support collaboration across offices or with external partners. Education Substitution: Completed two or more years of full-time graduate education or a Master's (or higher) degree from an accredited college or university or an LL.B. or J.D that demonstrates the skills necessary to do the work. I understand that I am required to submit proof of my educational claim. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours. Combining Experience and Education: When combining education with experience, first determine the total qualifying education as a percentage of the education required for the grade level; then determine the experience as a percentage of the experience required for the grade level; finally, add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for that grade level. Experience refers to pai

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