AVP, Partner Development Manager

Requirements

• Knowledge of underlying digital payments technology or merchant point of sale CX
• Credit card, consumer finance, payments, financial services or retail services industry experience
• 3+ years conversion or business integration experience
• Agile, Scrum Master or Product Owner experience and certification
• Demonstrated ability to manage complex initiatives and projects in a matrixed, high speed and quickly changing business environment
• Outstanding communications, relationship building, influencing and collaboration skills
• Demonstrated strong process improvement experience, with relevant examples that improved business performance and customer experience
• Advanced problem-solving skills with the ability to develop innovative solutions in a fast-changing environment
• Current knowledge of financial services, payments industry trends, competitors, emerging technologies and companies
• Strong technical knowledge (financial services)
• Experience in Atlassian project management suite (Jira, Confluence, etc.)
• Strong UX/customer experience focus
• Experience working with partners and vendors, where negotiation skills are required
• Proactive, self-starter with a high degree of self-initiation
• Grade/Level: 11
• The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
• Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
• Salaries are adjusted according to market in CA, NY Metro and Seattle.
• Our Way of Working :
• We're proud to offer you flexibility. At Synchrony, our way of working allows you to

Benefits

Additional Information

Role Summary/Purpose The Assistant Vice President, Partner Development Manager is responsible for contributing to business growth by expanding Synchrony's distribution channels through partnership with external platform providers to acquire new merchants and customers and by executing on product delivery for the next generation of consumer financial technology. The Partner Development Manager requires multi-disciplinary skills of technical analysis, solutions design, financial understanding, commercialization and deep project management acumen to help accelerate the adoption of Synchrony's products through new distribution channels cultivated through strategic partnerships. The Partner Development Program Manager will align closely with all stakeholders and manage the overall portfolio of partner development in flight, including commercialization of active ones. A strong technology and/or product background, combined with the ability to work closely with cross functional support teams, agile teams, product managers and internal business leaders while managing the implementation, are critical job requirements. The Partner Development Program Manager is comfortable with ambiguity, can operate in a fast-moving, agile environment, is a team player that collaborates well cross functionally and acts as an owner, proactively taking initiative. This role offers a unique opportunity to be a key impact player and have significant involvement in Synchrony's growth agenda and will report to the VP, Partner Development. Essential Responsibilities: Work closely with Products, Strategy, Marketing, IT, Digital and other functional teams to lead and coordinate exploration efforts with prospective and existing partners to define parameters of the partnership, including but not limited to, addressable market opportunity, business case, integration requirements, and commercialization approach. Partner with the appropriate Product Team to develop and align on product roadmaps to meet the overall partner integration roadmap, owning the discovery and prioritization of cross-functional requirements For active partners, partner with Go-To-Market and Platform Commercial teams to develop commercialization roadmaps, including resource requirements, gaining buy-in from key stakeholders to secure the resources needed Own and oversee the execution of the integration execution plans, ensuring all relevant teams are aligned and roadblocks are identified and overcome to meet on time delivery Provide leadership and own the escalation point for all issues that might arise across functional teams in assigned workstreams Provide updates to senior leaders and other internal and external stakeholders on integration project statuses on a regular basis Ensure adherence of all compliance and corporate governance policies throughout the implementation Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree or, in lieu of a degree, a high school diploma/GED and 6 years of marketing or product experience in the credit card or financial services industries 3+ years marketing or product experience that includes: Ability to influence and coordinate multi-functional teams Ability and flexibility to travel for business as required

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