Customer Service Advisor

Benefits

Additional Information

Job Description We are looking for an enthusiastic and highly motivated Customer Service Advisor (Also known locally as a Property Manager ) to complement our Property Management Team within our Lettings Department in Leamington Spa: Warwick . As a Property Manager you will provide property management and tenancy support services to branches, landlords and tenants. What's in it for you as a Property Manager? Get full training and development A good understanding of the residential lettings industry Opportunity to undertake industry qualifications Fast paced, fun environment Regular team meetings Full company briefings A career pathway Key responsibilities of a Property Manager Act as a central point of contact managing the effective resolution of queries from clients and colleagues Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety inspections and managing remedial works Liaising with landlords following regular property visits Assisting customers with general tenancy queries Carrying out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Providing a first-class service to maximise customer retention Skills and Experience required to be successful as a Property Manager Strong customer service skills and confident communicator Good team player Ability to stay calm under pressure Excellent negotiation and influencing skills Excellent planning and organisational skills Good analytical ability

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at RA Bennett? Share your experience