Senior Legal Specialist

About the role

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen . We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most . Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too. Come do the best work of your life at Boulevard. The Senior Legal Specialist role sits at the center of how Legal supports Boulevard's business. You will serve as the first point of contact for many of the questions, requests, and issues that flow into Legal, helping teams navigate ambiguity, gather facts, identify risks, and move work forward quickly. Legal operations is a big part of this role, but it isn't the whole job. You'll help build and improve Legal's operational infrastructure, and you'll also work hands-on across contracts, compliance, and corporate matters while partnering with teams in Sales, Customer Experience, Product, Payments, Finance, and Operations to triage issues, provide preliminary guidance, and determine when attorney involvement is required. As Legal increasingly leverages AI to scale, you'll also help pioneer how we use these tools, building AI-enabled workflows that let a lean team support a fast-growing business. Success in this role requires equal parts operational excellence, legal judgment, business partnership, and a builder's curiosity about how AI and automation can reshape legal work. You'll spend part of your time building scalable systems, playbooks, and self-service resources that make Legal more efficient, and part of your time helping the business solve problems in real time. If you enjoy operating at the intersection of legal, compliance, operations, and strategy, and thrive in fast-moving environments where no two days look the same, you'll love this role. What you'll do here: Serve as a first point of contact for inbound legal, compliance, and operational requests from across the business Gather facts, identify issues, spot risks, and provide preliminary guidance using established playbooks and frameworks Escalate matters appropriately, providing attorneys with context, analysis, recommendations, and proposed next steps Draft, review, and manage a broad range of routine commercial agreements (NDAs, vendor and customer contracts, order forms) and shepherd them through signature and renewal Support and continuously improve Legal intake, triage, prioritization, and workflow management processes Build and maintain Legal systems, knowledge resources, playbooks, templates, and self-service tools, including the contract lifecycle (CLM), e-signature platforms, and AI-assisted review and intake tools. Support corporate, governance, and related administrative matters as needed Identify recurring questions, bottlenecks, and sources of friction, and develop scalable solutions to address them Partner closely with attorneys and business stakeholders to help Legal support Boulevard's growth efficiently and effectively Pilot, evaluate, and roll out AI tools across Legal, developing prompts, workflows, and guardrails that improve speed and quality while keeping a human in the loop for judgment calls. What you'll need to thrive: Experience: At least 5 years of experience in legal operations, contract management, corporate paralegal, compliance, or a comparable business-facing legal role. We value demonstrated ability over an exact title or tenure, so apply if you have the depth even if the years don't line up precisely. Business Partnership: Experience serving as a trusted resource to business stakeholders and helping teams navigate complex or ambiguous situations. Legal Judgment: Ability to identify issues, assess risk, distinguish between routine and novel matters, and know when escalation is required. Contracts: Comfortable reviewing and managing common commercial agreements such as NDAs, vendor contracts, and order forms. Issue Spotting & Triage: Comfortable gathering incomplete information, asking the right questions, and turning vague requests into action

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