Senior Manager, Enterprise Reporting & Analytics

About the role

Pet Valu is Canada's leading pet specialty retailer, dedicated to strengthening the bond between dedicated pet lovers and their pets. With 50 years of animal care expertise , we operate over 800 stores across Canada under several banners, including Pet Valu, Bosley's, Total Pet, Paulmac's Pet, Tisol & Chico. Guided by our mission to deliver products, care, expertise , and memorable moments, Pet Valu is a place where people build meaningful careers while making a positive impact on pets and communities. What will you do? The Senior Manager, Enterprise Reporting & Analytics will own company‑wide business reporting, anchored in D365, and will lead the design, implementation, and management of the company-wide business reporting capability. This role will lead the Enterprise Reporting and Analytics workstream during the D365 implementation, partnering closely with business leaders to define reporting standards, design future‑state reporting processes, and establish a trusted, governed, and scalable reporting environment. Following D365 go‑live, this role transitions into ongoing ownership of company business reporting, ensuring reporting solutions are effectively adopted, continuously improved, and sustainably operated. Leveraging platforms such as Snowflake and Power BI, the Senior Manager will enable consistent, reliable, and actionable insights across Finance and the broader organization, supporting data‑driven decision‑making at all levels of the company. FP&A and this role would own the enterprise reporting product, working closely with the Technology/Data teams who own the platform and engineering to deliver the requisite dashboards required by the enterprise.

Responsibilities

• Enterprise Reporting Design and Implementation
• Lead the Enterprise Reporting & Analytics workstream as part of the D365 transformation, embedding reporting requirements into system architecture, data structures and finance processes.
• Define the company-wide reporting strategy, including standard financial, management and operational reporting principles aligned with business needs and finance governance.
• Review and assess current-state reporting processes and legacy tools to identify risks and opportunities for process streamlining and standardization.
• Partner closely with business leaders including IT, Finance, Merchandising, Digital and Marketing and external system integrators to translate business reporting requirements into scalable reporting solutions.
• Devise reporting solutions that are performant, scalable and audit-ready, shifting to sustainable automation and tools.
• Reporting Process Ownership and Governance
• Own day-to-day company-wide business reporting operations (e.g., reporting calendar, content accuracy, KPI definitions, certification, and user support) and coordinate with Technology/Data teams for platform monitoring, data refresh reliability, and incident resolution per agreed SLAs.
• Provide leadership and oversight to ensure reporting is trusted, consistent and fit for company decision-making.
• Establish and maintain clear reporting governance, including reporting ownership, certification and cataloging, KPI definitions, business glossary maintenance, change intake and prioritization, quality standards and approval processes.
• Work closely with the stakeholders of the 3 other workstreams: Data Governance, Data Integrations and Data Validation, Testing and Cleansing to ensure reporting accuracy, consistency, and alignment with statutory and management reporting requirements.
• Translate the company reporting strategy to clear reporting priorities, including dashboards, KPIs and standard reports.
• Oversee design and development of certified Power BI datasets and reports.
• Manage reporting backlogs and priorities in an Agile delivery model.
• Change Management & Adoption
• Plan and lead change management for designing and implementing new reporting processes, tools, and standards to drive strong adoption.
• Develop training, documentation, and adoption strategies to transition users to new tools.
• Partner with Finance leadership and key stakeholders to reinforce consistent reporting practices and behaviours across the organization.
• Financial and Management Reporting
• Prepare and oversee core financial and management reporting, including period-end, P&L reporting, margin analysis, and variance reporting
• Deliver performance reporting such as store-level sales, margin, and inventory to overall financial performance
• Ensure the accuracy, completeness and timeliness of business reporting outputs that support statutory, tax and audit requirements, in partnership with stakeholders.
• Manage dashboard with all operational and financial reporting and key metrics from all data s

Additional Information

Location: Markham, Ontario Job Description: Position: Senior Manager, Enterprise Reporting & Analytics Type: Full-Time | Permanent | Hybrid Location: Markham, ON Reports to : Vice President, Financial Planning & Analysis and Corporate Strategy

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