Reservation Agent

About the role

Handle all reservation inquiries via phone, email, online platforms, and other communication channels Process room bookings accurately in the reservation system in accordance with hotel policies Provide guests with detailed information regarding room types, rates, promotions, and hotel facilities Verify reservation details, payment methods, and special requests to ensure accuracy Minimum 1-2 years of experience in reservations, front office, or customer service, preferably in a 4- or 5-star hotel Professional appearance and positive service attitude Strong communication and customer service skills Detail-oriented with strong organizational abilities The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.

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Company Intel

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