Enterprise Applications Engineer

About the role

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com. The Senior Engineer role will play a crucial part in Solera's day-to-day operations and initiatives. The successful candidate will possess a deep level of technical experience surrounding identity and access management, focused on production application services support, including Windows and Linux Operating systems, and various proprietary software platforms. While the role is very certainly one that centralizes around management, deep technical experience, and repeated examples of success in a senior level technical position are required for success.

Responsibilities

• Work on a support team supporting application products gobally.
• Responsible for the monitoring, measuring, performance, availability, security, recovery, and throughput of application services.
• Provide 24x7 On-call support on a rotational basis and effectively diagnose / triage / fix systems during outages.
• Ensure design, infrastructure, process/operational documentation is up-to-date.
• Facilitate production deployments.

Requirements

• A passion for excellence in delivery of service to customers and colleagues alike
• A drive to improve operational processes and procedures.
• Strong familiarity with broad range of technologies: Windows/Linux, multi-tier web applications, middleware (web/app servers, containers, message queues, etc), containers, databases, networking, Citrix/VDI, etc
• Strong affinity to automate repetitive tasks, leaning out processes that drive down outages and deliver quick results.
• Familiarity with Public & Private Cloud (AWS, Azure, GCP), VMware virtualized systems environments.
• Knowledgeable of source control management and CI/CD.
• Good understanding of application architecture, databases, knowledge of java, .net, python preferred.
• Networking architecture understanding (F5, haproxy)
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