Training Manager, Adaptive Control

Responsibilities

• Location: Onsite at one of our HUB offices locations (Scottsdale, AZ, Seattle, WA, Boston, MA, New York, NY, or Atlanta, GA) Tuesday-Friday, and on the road 50% of time
• Reports to: Senior Manager, Training Operations
• Direct Reports: none
• Administer and support day-to-day operations of Adaptive Control courses and programs within the United States, including scheduling, logistics, course delivery, instruction support, quality control, promotion, development, and operational follow-up.
• Assist in leading and coordinating a team of highly competent Adaptive Control instructors and coaches, including cadre alignment, instructor development, and consistency of delivery standards.
• Ensure course logistics, on-site execution, instructional quality, and post-course follow-up are completed to a high standard and aligned with Global Training Services expectations.
• Support continued growth and expansion of Adaptive Control training initiatives, including host-agency recruitment, student enrollment, and pipeline development for future courses.
• Travel as required to administer training, demonstrations, presentations, instructor development, and operational support at customer sites, conferences, and partner engagements.
• Represent Adaptive Control and Axon professionally during courses, conferences, demonstrations, and external engagements.
• Deliver or support delivery of Adaptive Control instructor certification and operator courses according to program schedule and business priorities.
• Contribute to curriculum development, training plans, coaching systems, and operational procedures, including refinement based on customer feedback, instructor input, and program performance data.
• Monitor course effectiveness and customer satisfaction metrics to continuously improve curriculum quality, delivery methods, and learner outcomes.
• Support internal approval processes, program development initiatives, and long-term strategic growth efforts in partnership with Adaptive Control leadership and cross-functional stakeholders.
• Help maintain operational consistency, instructional quality, and cultural alignment across all Adaptive Control activities in the United States.
• Partner with Sales, Customer Success, and regional training operations to align course readiness with customer deployments, academy partnerships, and go-to-market timelines.
• Coordinate with international Adaptive Control stakeholders to support curriculum consistency and knowledge transfer as the program scales globally.
• Identify operational barriers to course delivery or adoption and develop practical plans to improve engagement, utilization, and customer readiness.
• Establish and maintain quality assurance standards for Adaptive Control training, including curriculum accuracy, instructor consistency, delivery expectations, and post-course engagement standards.
• Lead or support recurring operational touchpoints with instructors, contractors, and internal stakeholders supporting Adaptive Control initiatives.

Requirements

• Minimum of five years of relevant operational and/or instructional experience in combatives, defensive tactics, martial arts, or closely related fields.
• Proven competency and experience as an instructor over an extended period; ability to apply modern coaching methodologies, adult learning principles, and performance-based instruction.
• Prior law enforcement or military experience (required).
• Experience within SWAT, tactical teams, special operations, or other specialized units (preferred).
• Black belt in Brazil

Additional Information

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

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