Billing Specialist

Requirements

• Bachelor's degree in Accounting, Finance, Business, or a related field preferred.
• 1-3 years of experience in billing, accounts receivable, cash application, collections, or a related finance operations role.
• Experience working in a high-volume, detail-sensitive environment with recurring deadlines.
• Familiarity with invoice generation, reconciliations, payment application, collections support, and issue resolution.
• Strong attention to detail and ability to maintain accuracy in manual and exception-based processes.
• Solid written and verbal communication skills, including the ability to follow up professionally with customers and collaborate effectively with internal teams.
• Strong organizational skills and ability to manage multiple priorities in a dynamic environment.
• Intermediate Excel skills and comfort working across spreadsheets and multiple systems.
• ERP experience preferred; Workday experience is a plus.

Additional Information

Included Health is seeking a Billing Specialist to support our accounts receivable team with a primary focus on routine billing, payment application, credit support, collections follow-up, client account reconciliations, and ad hoc requests. This role is designed to be responsible for recurring operational work and accounting functions while escalating more complex customer scenarios. The Billing Specialist will help ensure invoices are generated accurately and on time, payments are applied correctly and promptly, open balances are researched and followed up on, and customer accounts are maintained with a high level of accuracy and responsiveness. This role is well suited for someone with early-career experience in billing, accounting, or accounts receivable who is detail-oriented, organized, and comfortable building cross functional relationships and working across multiple systems and spreadsheets efficiently. About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community - no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com. ----- Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

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