Product Owner

About the role

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement - advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual's unique strengths and abilities are developed and valued. Our employees share the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunities to be heard and reach their full potential.

Responsibilities

• Operates as a representative of the product team with development teams
• Owns the sprint and routine coordination of key initiatives
• Maintains high level knowledge of all product initiatives and communicates deadline changes to leadership in coordination with Product Ops
• Responsible for managing processes for key inputs, activities, outputs, & goals
• Collaborates with internal stakeholders to understand and anticipate their needs and translate them into product requirements
• Manages the product backlog and prioritizes based on changing requirements
• Oversees all stages of product creation including design and development
• Creates user stories in a standardized format
• Liaisons with the product team and end-users to deliver updates
• Participates in sprint meetings and owns backlog refinement sessions
• Owns the completion of the committed initiatives in the quarter
• Mitigates roadblocks to achieve sprint/release goals
• Leads the product-release plans and sets expectations for delivery of new functionalities
• Serves as product ambassador internally and externally, sharing knowledge and answering questions

Requirements

• Bachelor's degree or an equivalent combination of education and experience in product management or business analysis with SaaS software
• 3+ years of experience with business analysis or equivalent
• Ability to engage and support cross-functional teams
• Excellent verbal and written communication, organization and follow-up skills
• Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
• Experience launching product software for clients and consumers
• Ability to manage multiple projects in various stages, from infancy to delivery
• Ability to learn and understand various computer systems
• General understanding of web technology and the software development lifecycle
• Travel 10% - 15% for client and office visits
• Preferred Skillset
• Multiple years' experience in technology project management or business analysis within a bustling software or technology organization
• Excellent relationship building skills and ability to work both individually and as a member of a team; internally, externally, intra and interdepartmentally
• Ability to manage from the big picture as well as dig into the details when needed
• Ability to handle multiple tasks with minimal supervision
• Strong client focus with exceptional collaboration and influencing skills
• Knowledge of Agile, Agile Product Lifecycle Management, Build vs Buy, Functional Specification, New Product Development, New Product Introduction, Product Demonstration, Product Requirements, Software Requirements Specification, User Research, Bug Tracking Software

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