Inside Sales Associate

Responsibilities

• Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
• Processes, pulls and distributes customer products quickly and efficiently.
• Handles questions and complaints in a timely and professional manner.
• Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered. Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Estimates date of delivery to customer, based on knowledge of vendor's production and delivery schedules.
• Assists in receiving, shipping, and general warehouse duties.

Requirements

• High school diploma or GED.
• 1+ years related inside sales experience preferred.
• The ability to move 100 pounds with a dolly.
• Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.
• Strong customer-service attitude.
• Good computer skills including MS Office programs.
• Ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues.
• Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.
• Must be 18 years of age or older to apply.
• You want Benefits? You've got it! Our generous benefits package includes:
• Medical, Dental, Vision and Prescription Drug Coverage
• Group Retirement Savings Plan
• P aid T ime O ff (PTO) , P aid H olidays , & Sick Days
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Fully Funded Tuition Education Programs
• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
• Employee Stock Purchase Plan
• Employee Discounts and much more!
• Looking to work for the best in the industry?
• Why join POOLCORP?
• So, end your job search here - at POOLCORP - Where Outdoor Living Comes to Life!
• This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.
• At POOLCORP, we are committed to our employees' success. Our comprehensive benefits program offers the flexibility of benefits that meet the needs of our employees and their families. Some of these benefits include medical, dental and vision care, company-paid life and long-term disabil

Benefits

Additional Information

Location: Surrey, BC - 285, Unit 101, 19498 Telegraph Trail, Surrey, British Columbia - V4N 4H1 Pay: $22-$28/hour plus up to an additional $2,500 through our performance bonuses in the summer. Location: Monday-Friday 8:00am - 4:30pm (SUMMER HOURS 8:30AM TO 5:00PM) Job Summary: The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process.

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