Branch Banking Client Consultant I - Float/Travel - Central Long Island NY

Requirements

• Experience in financial services industry.
• Job Competencies
• Approachability - Is easy to approach and talk to. Spends the extra effort to put others at ease. Can be warm, pleasant, and gracious. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well.
• Flagstar is an Equal Opportunity Employer
• Pay Range
• $14.65 - $22.55

Benefits

Additional Information

Position Title Branch Banking Client Consultant I - Float/Travel - Central Long Island NY Location Hicksville, NY 11801 Job Summary Branch Banking-Client Consultant I-Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals. Please note this position will travel to Flagstar Bank branches located in the following cities: Merrick, Oceanside , Freeport , Farmingdale , Hewlett, Lawrence , Valley Stream , Syosset , East Meadow, Hicksville, Plainview, and Woodbury. Hourly rate plus mileage. Pay Range $17.00--$ 22.55 Job Responsibilities: Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to referrals. Risk Management: Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations. Required Qualifications: Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent Minimum experience required: 0 - 3 years of customer service and sales experience

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