Assistant Branch Manager

Responsibilities

• Support and develop the branch team, providing first-line people support
• Assist in driving sales growth and delivering excellent customer service
• Support daily branch operations, including orders, quotations and job coordination
• Act as an escalation point for customer queries when required
• Support use of digital tools, including job management systems
• Champion health & safety and ensure compliance with company policies

Requirements

• Essential experience
• Experience supporting or managing a team in an operational or service environment
• Strong customer-facing skills with a focus on service excellence
• Confident IT and digital skills
• Organised, proactive and detail-focused approach
• Strong communication and relationship-building skills
• Health & safety awareness
• Full UK driving licence
• Desirable experience
• Engineering or service background, ideally within hydraulics or a similar industry
• Supervisory or management experience
• NVQ Level 3 (or equivalent) in engineering, customer service or management
• Knowledge of hydraulics, hoses and fittings
• If you're looking for a company that values good work and invests in its employees,

Additional Information

Hydraquip is the UK's largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work. Why join Hydraquip? Competitive salary 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year Company pension, wellbeing support & access to a wide-ranging employee benefits & rewards platform, including a paid volunteering day, Refer-a-Friend bonus and Cycle to Work scheme Full training and ongoing development provided Role and Responsibilities: As Assistant Branch Manager, you will support the Area Manager in the day-to-day operation of the branch. You'll help lead the team, support sales growth, and ensure high standards of service, safety and operational efficiency.

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