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Bar Collins Server

External
loewshotels logoLoewshotels · Miami Beach - Loews Miami Beach Hotel, FL
Full-timeOn-siteToday
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Responsibilities

  • Greet guests warmly, present menus, and offer personalized food and drink recommendations.
  • Take accurate orders, noting special requests or dietary needs, and communicate them clearly to the kitchen or bar.
  • Serve food and beverages promptly, ensuring quality and presentation meet the highest standards.
  • Check in with guests throughout their visit to ensure satisfaction and address any needs.
  • Refill drinks and anticipate guest requirements for a seamless, enjoyable experience.
  • Maintain in-depth knowledge of the menu, including specials, pairings, and preparation methods.
  • Answer guest inquiries about food, beverages, and cocktails with confidence and professionalism.
  • Process payments accurately and efficiently, handling both cash and card transactions.
  • Collaborate with bartenders, kitchen staff, and team members to ensure smooth operations.
  • Set up and break down bar and dining areas, restocking and organizing supplies as needed.
  • Keep tables, seating areas, and menus clean and tidy throughout service.
  • Respond to guest feedback or concerns promptly and professionally to ensure a positive experience.
  • Assist in resetting the dining area for the next service to maintain a welcoming environment.
  • Perform other duties as assigned to support overall operations.
  • Regular attendance in conformance with standards.
  • May be required to work varying schedules to reflect business needs.
  • Required to attend all mandatory training sessions and meetings.
  • Perform other duties as assigned.
  • Your Qualifications Include :
  • Previous experience in a food and beverage setting is required, knowledge of alcoholic beverages and service techniques highly, preferred.
  • High School Diploma or equivalent, preferred.
  • Strong understanding of menu offerings, service etiquette, and guest engagement to deliver exceptional dining experiences.
  • Excellent guest service skills with a focus on creating personalized and memorable interactions.
  • Basic proficiency with computer systems for order entry and processing.
  • Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Flexibility to work varying shifts, including nights, weekends, and holidays, as needed.

Requirements

  • Service Expert : A professional dedicated to delivering exceptional hospitality with outstanding communication skills.
  • Detail Focused : A team player committed to creating memorable guest experiences through precision and care.
  • Problem Solver : Proactive in addressing challenges with a focus on exceeding guest expectations.
  • Adaptable Leader : Dependable and flexible in fast-paced, dynamic environments.
  • Team Builder : Collaborative and enthusiastic, fostering a positive and supportive atmosphere.
  • Veterans and military spouses encouraged to apply.

Benefits

Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementPet InsuranceTeam Member Hotel Rates, other discounts, perks and moreHealth insurance401(k)Paid time offFlexible scheduleEquity / stock options

Additional Information

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.


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