General Manager - New Club Opening

Responsibilities

• Lead & elevate: Recruit, train, and develop an ambitious team, giving regular, constructive feedback to maximise performance.
• Drive results: Own membership growth, secondary spend, and every revenue stream to maximise profitability.
• Deliver exceptional experiences: Lead by example on the gym floor and reception, making every visit feel personal and elevated.
• Operate with precision: Deliver all operational processes (daily, weekly, monthly) to the highest standard, consistently.
• Champion standards: Maintain outstanding cleanliness, presentation, and safety at all times.
• Engage & motivate: Build team buy-in to national campaigns and focuses (#WorkoutWednesday, #WeCommunicate).
• Solve problems: Stay resilient, agile, and solutions-driven when challenges arise.
• Own compliance & safety: Oversee all policies and procedures, including Health & Safety and pool plant operations.

Requirements

• Essential
• Minimum 1 year's management experience in the fitness industry
• Strong leadership skills, with the ability to adapt your communication and management style
• A member-first mindset and excellent interpersonal skills
• Commercial awareness and a genuine drive to deliver results
• Resilience and a positive, solutions-driven approach
• Flexibility to work evenings, weekends, and Bank Holidays as required
• A real passion for health, fitness, and wellbeing
• Desirable
• Level 2 Fitness Qualification
• We're part of Frasers Group, and we do things differently. See more of what our brand is about on our LinkedIn or Instagram page.
• An opportunity like this is for the ambitious. The potential is massive and the experience is unrivalled, and to make the most of it, you'll live and breathe our principles:
• Think without limits: Think fast, think fearlessly, and take the team with you.
• Own it and back yourself: Own the basics, own your role, and own the results.
• Be relevant: To our people, our partners, and the planet.
• Ready to open something special? Apply now, we'd love to hear from you.

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