HR Business Partner

About the role

We Are Dulcedo At Dulcedo, talent management is not about volume - it's about strategy, structure, and long-term vision. We are a full-service talent management agency specializing in the representation of creators, influencers, athletes, models, and entertainment talent across North America and internationally.Our mission is to build scalable, sustainable careers for our talent while delivering white-glove service to the brands and partners who collaborate with them. We believe in strong systems, thoughtful recruitment, and intentional growth, not short-term wins or reactive hiring. Dulcedo is the largest multidisciplinary talent management group in Canada and a recognized leader across the US and North American markets. We manage the global careers of 500+ models, hundreds of Olympic and professional athletes, and a growing roster of top-tier digital creators, influencers, and streamers. With offices in Montreal and Toronto and an extensive network across Los Angeles, New York, Miami, and beyond, Dulcedo operates at the intersection of talent, culture, and entertainment. At the core of Dulcedo's values and recruitment process is a strong commitment to Diversity, Equity, and Inclusion. Our current workforce is a celebration of diverse ethnic backgrounds, races, gender identities, sexual orientations, abilities, and lived experiences. Our continued mission is to recruit, support, and grow talent in a way that ensures equal opportunities for all applicants. Above all, Dulcedo is a people-first organization. Our team is made up of ambitious, collaborative, and high-performing individuals who care deeply about culture, integrity, and impact. Proudly certified as a Great Place to Work, we foster an environment where people are empowered to grow, challenge themselves, and do meaningful work alongside industry-leading talent. The Role At A Glance We are looking for an HR Business Partner to support our team and act as a trusted HR partner to our managers and staff. In this role, you will be responsible for all HR functions, with a strong emphasis on employee relations, manager coaching, performance management, sensitive situations, change management, and HR operational efficiency. You will work in close collaboration with our HR Manager, to whom you will report directly, while collaborating closely with a small team. We are looking for someone who can be highly hands-on, highly advisory, and structured enough to drive projects forward autonomously. This is a key role for someone who loves being close to the business, influencing managers, handling concrete human challenges, and contributing to building a solid HR function within a growing environment! Your Role In Action Primary HR Partner: Act as the main HR contact for a portfolio of multiple teams, aligning HR practices with business needs. Manager Coaching: Provide daily coaching to managers on topics such as performance management, delivering difficult feedback, team dynamics, engagement, accountability, and conflict resolution. Employee Relations: Take full ownership of employee relations cases from end to end: analysis, recommendations, documentation, meetings, action plans, and follow-ups. Advisory Support: Advise managers on the best approaches for disciplinary actions, performance improvement plans (PIPs), internal investigations, sensitive situation management, and crisis management. HR Cycles: Support and drive core HR cycles for your scope: performance reviews, calibrations, salary reviews, internal mobility, onboarding, offboarding, etc. Change Management: Guide managers through organizational change, role clarifications, team restructurings, or scope adjustments. Team Supervision: Collaborate with a small HR team of 1 to 2 people (Advisor / Coordinator), ensuring quality, rigor, prioritization, and development. Continuous Improvement: Partner with our HR Manager on cross-functional issues, team priorities, continuous improvement of practices, and structuring the HR function. Operational Excellence: Ensure the proper execution of HR operations within your scope, including follow-ups, documentation, coordination, and quality of service. What You're Bringing With You Around 7 to 9 years of HR experience, with significant experience in employee relations, manager coaching, and an advisory capacity. Experience in an HRBP, Senior HR Advisor, People Partner, or equivalent role. Demonstrated ability to manage an HR scope with autonomy, judgment, and credibility. Very strong advisory posture: Capable of challenging, recommending, influencing, and guiding with tact and confidence. Excellent command of employment laws and practices, particularly in Quebec, with a good understanding of the Canadian and ideally North American context. Proven experience managing sensitive situations, performance, disciplinary actions, conflicts, internal investigations, or complex cases. Experience guiding or supervising a small team, or at the very lea

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