Store Manager (Cologne) - (m/f/d)

Responsibilities

• Team Leadership: Ensure baristas are working towards achieving company goals and standards while upholding and creating a great culture.
• Operational Excellence: Maintain elite operating standards across all locations under your management.
• Community Engagement: Build meaningful relationships with neighborhood businesses and residents to foster local brand loyalty and goodwill.
• Team Scheduling: Oversee and manage team schedules to ensure punctuality and operational readiness.
• Training Adherence: Master and apply product, service, and brand training playbooks to maintain consistency and quality.
• Product Quality Management: Ensure proper measures are in place to handle products correctly, preserving their freshness and quality in both food and beverage offerings.
• Waste Reduction: Implement and sustain systems to minimize product wastage by monitoring and adjusting par levels in line with business fluctuations.
• Health & Safety Compliance: Maintain health and safety standards at all times, ensuring a clean and safe working environment.
• What you bring:
• At least 2-3 years of leadership experience in hospitality or retail (Shift-Lead, Head Barista, Junior Manager, F&B Manager), with a strong track record in team scaling, inventory, and supply chain management. Coffee industry experience is a plus.
• Entrepreneurial, solution-focused, and adaptable to fast-paced, start-up environments.
• Strong communication, organizational, and problem-solving skills under pressure.
• Proven ability to spot growth opportunities, test ideas, and execute within tight budgets.
• Willing to travel occasionally for new opportunities.
• Fluency in English and German.
• Performance Tracking: Accurately track and report daily KPIs, inventory counts, and commissary supply transfers for locations under your management.
• Customer Growth Strategies: Collaborate with our Brand and Marketing team to create and execute strategies for growing a loyal customer base.
• Store Performance. You keep an eye on key store metrics, plan shifts effectively, keep your team aligned and performing at their best, while identifying key areas for improvement across the store.
• Team Development: Support and cultivate a cohesive team of baristas, inspiring them to grow into future General Managers.

Benefits

Additional Information

LAP is on a mission to make the speciality coffee experience more affordable, digital, and convenient. In a world where services continue to move into the virtual world, LAP (Life Among People) is bringing back the human touch paired with the personalisation and convenience that modern consumers have gotten used to with digital business. We are a small but mighty team serving coffee from our stores in Berlin, Munich and Hamburg and soon in Cologne as we rapidly expand across Germany. We're looking for a Store Manager in Cologne to work directly with our leadership team and support our launch in the city. As a Store Manager at LAP Coffee, you will be instrumental in the success of our brand in the city, where we aim to become our customers' everyday coffee place. If you are looking to join at an exciting time and have tons of ownership, impact and visibility, this is the place for you.

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