Engineering Manager - Daisy

Responsibilities

• Leadership, Mentorship & Cultural Awareness
• Lead, mentor, and inspire a team of 8-10 software engineers, fostering professional growth and technical mastery.
• Conduct regular one-on-one sessions, performance reviews, and provide constructive feedback.
• Demonstrate strong communication, empathy, and active listening skills to build trust and cohesion within the team.
• Cultivate an inclusive environment that values diverse perspectives, backgrounds, and working styles.
• Adapt leadership approaches to different cultural contexts, ensuring collaboration across global or cross-functional teams.
• Promote psychological safety, encouraging open dialogue, respectful debate, and constructive feedback.
• Onboarding & Knowledge Transfer
• Drive effective onboarding processes for new team members, ensuring they quickly gain the technical and domain knowledge needed to contribute successfully.
• Promote structured knowledge-sharing sessions, pair programming, and cross-training to reduce single points of failure and build resilience within the team.
• Foster a culture where expertise is openly shared, enabling smooth transitions when responsibilities shift and ensuring continuity across projects
• Leads and develops employees through strong influential skills & using a performance management and development process that provides an overall context and framework to engage employee contribution with goal setting, feedback, and performance development planning.
• Collaborates with Human Resources to build and develop capabilities, reduce 'single points of failure', depth, and diverse team to deliver against the product and technical roadmaps.
• Leverage resource capacity including assignments, training, leave management, telecommuting and administers continuous performance review program to ensure effectiveness, compliance, and equity within the organization.
• Technical Ownership & Project Delivery
• Manage sprint planning, task allocation, and delivery timelines.
• Identify risks, resolve blockers, and ensure projects are delivered on time and within scope.
• Strive for 100% say-do ratio, meaning we deliver on our commitments
• Suggests and supports changes to systems, tools and processes to optimize overall business performance.
• Collaborates closely with product line teams to transfer digital technologies from development into the new product introduction process.
• Adheres to the digital development process as well as the product lifecycle process whilst also actively driving improvements for best practice.
• Innovation & Continuous Improvement
• Stay updated with emerging technologies and industry trends.
• Drive process adherence, improvements, automation, and efficiency within the team.
• Champion a culture of innovation, knowledge sharing, and continuous learning.
• Troubleshooting & Problem Solving
• Act as the escalation point for complex technical issues, guiding the team in diagnosing and helping to resolve the problems efficiently.
• Apply and teach structured problem-solving techniques to identify root causes and implement sustainable solutions.
• Encourage a proactive mindset within the team, ensuring potential issues are anticipated and mitigated before they impact delivery.
• Balance short-term fixes with long-term improvements to maintain system stability and scalability.
• Think solutions rather than problems
• Technical Knowledge, Skills and Abilities:
• Education/Training:
• Bachelor's or Master's degree in Computer Science, Software Engineering, or related field.
• Proven experience (12+ years) in software development, with at least 2-3 years in a leadership role.
• Strong proficiency in Java, .NET, Python, JavaScript/TypeScript, Windows platforms.
• Solid understanding of software architecture, design patterns, and agile methodologies.
• Excellent problem-solving, communication, and interpersonal skills.
• Ability to balance technical depth with strategic leadership.
• Excellent communication skills particularly in English (fluently spoken and written) in addition to any local language spoken at the place of work.
• Proven matrix and stakeholder management skills/experience working virtually in diverse teams.
• The ability to make effective, timely decisions in a complex, global market by sourcing and analysing critical information.
• Ability to interact with cross functional teams in a matrix environment.
• Ability to work in an international and multi-cultural environment
• Significant progressive experience in product development and engineering.
• Knowledgeable in program management; hardware, software & product design development activities including advanced process & development technology.
• Understanding of technical challenges within key markets digital preferred
• Effective communicator and leader, makes commitments and delivers on promises.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present informa

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