Senior Specialist, Health Information Management

About the role

Job Summary Supports the Health Information Management (HIM) department by performing clerical and operational duties related to document imaging, record analysis, record completion, and birth registry processes. Ensures the integrity of the legal health record through timely, accurate work. Provides front-line support and assists with training and onboarding of new team members. Essential Functions Prepare, scan, index, and maintain patient records in accordance with HIM policies and procedures Ensure accurate patient identification and proper document organization Analyze patient records for completeness and route deficiencies for follow-up Monitor work queues and support physician deficiency management processes Support birth registry functions, including data collection, documentation, and timely submission of birth certificates Communicate with physicians to resolve documentation deficiencies and ensure compliance Assist with billing and coding accuracy by identifying and obtaining missing documentation Maintain record logs, including record destruction tracking Participate in audits and ensure compliance with regulatory requirements Provide team support, including assisting with training and onboarding Core Competencies Collaboration Accountability Time Management Building Trust Initiative Inclusion & Respect for Diverse Perspectives

Requirements

• Education:
• High School Diploma, GED, or equivalent experience
• 1-3 years of relevant experience
• Certifications (one required):
• CRCR
• RHIT
• Or other approved job-related certification
• Experience working in a Health Information Management or healthcare setting
• Knowledge of electronic health records (EHR) systems
• Proficiency in Microsoft Office
• Strong attention to detail and organizational skills
• Effective communication skills with physicians and clinical staff
• Ability to work independently in a fast-paced environment
• Additional Information
• This role requires a commitment to delivering high-quality work, supporting team success, and contributing to a culture focused on innovation, excellence, and exceptional customer experience.
• This job description is not intended to be an exhaustive list of all duties and responsibilities. Additional tasks may be assigned as needed.
• Join an award-winning company
• Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
• Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
• 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
• Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
• Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
• Energage Top Workplaces USA 2022-2024
• Fortune Media Best Workplaces in Healthcare 2024
• Monster Top Workplace for Remote Work 2024
• Great Place to Work certified 2023-2024
• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values
• Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
• Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the ba

Benefits

Additional Information

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

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