Credit Controller - 12 Month FTC
External
Clydeco · Manchester, UKPrepare for this interview
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About the role
This role is a high‑volume, fast‑paced Credit Controller position within the Working Capital Team. You will support senior partners with the end‑to‑end debt collection process, drive cash collection performance, and contribute to aged debt reporting and analysis. The role requires strong communication, professionalism and the ability to work independently while building strong relationships with both clients and internal stakeholders. Essential Skills & Experience Technical & Professional Skills Credit Control experience (CC experience within a law firm is desirable) Strong communication and negotiation skills, including at senior level Ability to prioritise and manage an extensive caseload Proficient in Excel Working knowledge of 3E, Elite Collections or similar systems (desirable)
Responsibilities
- Collect invoice debt in line with the collections strategy and monthly targets
- Hold regular meetings with partners and clients, supported by targeted reporting
- Follow up overdue invoices via phone, email and letter within agreed timescales
- Escalate non‑payment promptly to the appropriate internal teams
- Maintain accurate notes and status updates within Elite
- Resolve queries from case handlers, clients and internal Finance teams
- Use Firm systems such as 3E, Axxia, iManage and Visual Files to investigate queries
- Build strong knowledge of your ledger and accurately forecast month‑end positions
- Maintain up‑to‑date "How To" guides to ensure continuity of work
- Support ad hoc projects to help achieve agreed debt targets
- Competencies
- Methodical approach with excellent attention to detail
- Ability to establish and maintain strong internal and external relationships
- Influencing and negotiation skills that support positive payment outcomes
- Ability to work under pressure while maintaining accuracy
- Team‑focused attitude, promoting the value of Credit Control within the Firm
- What sets this role apart
- Exposure to senior stakeholders across a leading global law firm
- Opportunity to manage complex, high‑value client portfolios
- Involvement in strategic cashflow performance and lock‑up improvement initiatives
Benefits
Additional Information
Type: Full Time Time: 12 Month FTC Location: Manchester Working Pattern: 2 days in the office, 3 days remote Department: Working Capital - Finance (Manchester)
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