Senior Specialist - Cyber Claims

About the role

The purpose of this role is to provide exceptional claims service to customers by managing complex claims effectively. This includes assessing policy coverage, investigating, evaluating, and negotiating intricate claims, collaborating with suppliers and stakeholders, and offering senior technical guidance and support. Your New Role

Responsibilities

• Provide technical guidance and analysis for complex and high-value claims.
• Assist in implementing and maintaining claims management strategies.
• Maintain comprehensive knowledge of insurance guidelines and policies.
• Build and maintain relationships with stakeholders.
• Manage a portfolio of complex or high-value claims.
• Act as an escalation point for customer complaints.
• Provide technical expertise and mentoring for team development.
• Engage with the team to encourage partner relationships.
• Support process improvement through negotiation and dispute resolution
• Work Experience
• Necessary Work Experience includes:
• Moderate relevant experience
• Preferred Work Experience includes:
• Experience in a claims department or the insurance industry.
• Experience handling claims within the respective line of business.

Requirements

• Necessary Qualifications include:
• Tertiary Degree or equivalent combination of education and work experience.
• QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:
• Hybrid Working - a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community
• To learn more, click here: Benefits | QBE US .
• Why QBE? What if you could have a positive impact - at work and in the world?
• At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.
• Join us now, so you can be part of our success - and we can be part of yours!
• https://www.linkedin.com/company/qbe-north-america/
• Commitment to Diversity
• Equal Employment Opportunity:
• Supplementary information
• How to Apply:
• To submit your application, click "Apply" and follow the step by step process.
• QBE is an equal opportunity employer and is required to comply with equal employment oppo

Benefits

Additional Information

Primary Details Time Type: Full time Worker Type: Employee Senior Specialist - Cyber Claims Location: USA - New York Work Arrangement: Hybrid The salary range for this role is: $124,000-$186,00K

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