Lettings Coordinator

Responsibilities

• As the hub of our busy Lettings team, you'll:
• Coordinate the marketing of new rental properties, including photography, EPCs, online listings and social media.
• Be the first point of contact for prospective tenants, handling enquiries via phone and email with exceptional customer service.
• Register applicants, arrange viewings and manage feedback throughout the lettings process.
• Support negotiations and assist with progressing offers through to completion.
• Build strong relationships with landlords, tenants and relocation agents.
• Assist with referencing, tenancy administration and post-let processes.
• Keep our systems, property records and reporting up to date with excellent attention to detail.

Requirements

• You'll thrive in this role if you are:
• An organised multitasker who enjoys working in a busy environment.
• A confident communicator with outstanding customer service skills.
• Proactive, positive and always willing to support the wider team.
• Detail-oriented with excellent administrative skills.
• Experienced in a customer-facing, property or lettings environment (preferred).
• Comfortable using Microsoft Office and keen to learn new systems.
• Interested in marketing or digital property promotion (experience is beneficial but not essential).
• Knowledge of the Cambridgeshire property market or experience using design software such as Photoshop would be an advantage, but isn't essential.
• Why Bidwells?
• At Bidwells, you'll join a collaborative team that's passionate about delivering exceptional service. We invest in our people, provide genuine opportunities for career development, and offer exposure to some of the region's most desirable residential properties.
• Whether you're looking to develop a long-term career in lettings or broaden your property experience, you'll be supported by experienced colleagues in a friendly, ambitious and professional environment.
• Hours: Monday to Friday, 9:00am-5:30pm (37 hours per week), plus one Saturday morning in every 4-5 weeks (9:00am-1:00pm) on a rota basis.
• If you're looking for a role where you can make an impact, develop your career and be part of a successful, supportive team, we'd love to hear from you.
• We're a different kind of business. Whilst we're a major player in the property sector, Bidwells remains a privately-owned, independent Partnership, with an inclusive, entrepreneurial culture. We give our people autonomy and take the time to listen.

Benefits

Additional Information

Join one of Cambridge's leading residential property teams Are you highly organised, customer-focused and looking to build a career in residential property? At Bidwells, we're looking for an enthusiastic Lettings Coordinator to join our award-winning Residential team in Cambridge. Working alongside experienced property professionals, you'll play a vital role in supporting the lettings process from marketing new properties through to successful tenancies. This is a varied, fast-paced role where no two days are the same, offering the opportunity to develop your skills within one of the UK's leading property consultancies.

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