Systems Engineer

About the role

Job Description: Support implementation and deployment of IT infrastructure solutions across internal and customer environments. Support the operations, implementation and deployment of IBM Power Systems and IBM i (AS400) infrastructure solutions across internal and customer environments. Main Duties and Responsibilities Operations Support (70%) - Perform daily health checks, monitoring and operational support for IBM i (AS400) environments. - Manage incident troubleshooting, escalation and problem resolution. - Monitor BRMS backup operations, replication status and disaster recovery readiness. - Support system maintenance, patching and infrastructure lifecycle activities. - Participate in DR exercises, restoration activities and critical incident response. - Maintain operational documentation, SOPs and knowledge base articles. - Liaise with customers on operational matters, service requests and incident updates. - Participate in standby support and after-hours maintenance activities as required. Project Delivery (30%) - Assist in implementation and deployment of IBM Power Systems, virtualization, storage and infrastructure solutions. - Support server builds, LPAR provisioning, system migrations and upgrade activities. - Participate in project planning, implementation, testing and handover activities. - Support disaster recovery implementations and infrastructure modernization projects - Prepare technical documentation and transition completed projects into operations. - Work closely with Senior Systems Engineers on complex infrastructure projects. Job Requirements: (e.g., educational/ professional qualifications) Job Requirements - Diploma or Degree in Information Technology, Computer Science, Engineering or related discipline. - Minimum 2-3 years of experience in IBM i (AS400) administration and support. - Knowledge of IBM Power Systems, HMC, VIOS and LPAR administration. - Experience with BRMS backup and disaster recovery operations. - Familiarity with storage, virtualization and enterprise infrastructure environments. - Basic knowledge of Windows, Linux and networking concepts. - Strong troubleshooting, analytical and problem-solving skills. - Good communication and documentation skills. Preferred Skills - Experience with IBM i High Availability (HA) solutions such as PowerHA or MIMIX. - Exposure to VMware, Red Hat Enterprise Linux (RHEL), OpenShift or cloud technologies. - Relevant IBM, Red Hat or infrastructure certifications.

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