Security Operations Incident Response - Manager
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Behavioural requirements for all candidates Exemplary Communication Skills (both written and verbal): Your excellent communication abilities build relationships quickly within teams and with clients, fostering an environment of transparency and mutual understanding. Innovative Problem-Solving: You possess a natural inclination for problem-solving, coupled with a passion for working on the challenges that affect all Australians. Continuous Learning: You stay abreast of emerging trends and advancements in technology, security, and geopolitics, enriching your expertise and driving continuous improvement initiatives. Collaborative Nature: Thriving in collaborative environments, you enjoy working alongside like-minded individuals who want to make a difference. Integrity, Care, and Confidentiality: Acting with integrity and demonstrating genuine care for your colleagues and clients are paramount to your work ethic. You maintain confidentiality and handle sensitive information responsibly, fostering trust and respect in all your interactions. Adaptability: You are comfortable in a range of situations and roles, from delivering high quality work on a client project through to coaching peers and junior staff on improving their own skills. As a Manager in our Security Operations team , you will create value by: Leveraging your technical consulting skills set to deliver high quality outcomes to our clients through a combination of hands-on delivery, and regular technical leadership and coaching to more junior members of the team. Leading small client engagements or low-complexity incident response situations, providing expertise to a team of specialists to deliver innovative and high-quality services in the areas of Threat Intelligence, Security Monitoring, and Digital Forensics & Incident Response. Supporting business development activities including proposal development, competitive RFT/RFP responses, cost modelling, and supporting client presentations / demonstrations. Managing the budget of small client engagements to ensure they are delivered on time and on budget. Managing a small team of consultants and providing guidance and mentoring to ensure their professional growth. Supporting the development of new capabilities, products and services based on market demand. About you Aligned to our values, you're collaborative in nature and love working in and celebrating as a team. You respect and care for your colleagues and are curious about others' views and reflect on the impact we have on others. You have a growth mindset. You're interested in asking questions to challenge our thinking and love new ideas and trying new things. You're curious about and able to put yourself in the clients' shoes; you earn and value the trust placed in us. You're someone who does what you say you'll do, and you do the right thing when no-one is looking, and you call it when you feel something isn't quite right. Technically, you will bring to the position: 5+ years of proven industry experience working in incident response, digital forensics or security operations. A 'hands-on' set of technical skills in contemporary technologies including networks, hyperscale clouds (Azure, AWS, GCP), common SaaS applications, end user compute, and data management tools. A sound base of knowledge on digital forensics and data analysis practices, as well as hands-on experience and capability with the tooling used to support these activities. A sound foundation in relevant industry frameworks such as MITRE ATT&CK and NIST SP 800-61. Basic project management skills and the proven ability to lead a team of people in the delivery of a small project. Qualifications and certifications in recognised and relevant industry accreditations such as GCIH, GCFA, Security+, CIH, or other related security operations certifications. To support your development, we offer: Market leading Parental Leave : Allows either carer to take 26 weeks of leave, flexibly, until a child is two years of age. A six-month minimum service requirement for new starters applies. We also make full superannuation contributions for up to 12 months (including unpaid parental leave). Flex working : Our people have the autonomy to choose where and when they work so they can integrate their professional and personal lives, finding the right balance that fuels their growth, wellbeing, engagement and productivity. If it works for them, their teams, and their clients, it works for us. Additional leave : a 5th week of paid leave to support rest, wellbeing, and inclusion during our annual summer shutdown also Birthday leave, First Nations Cultural Leave, Floating Public Holidays, Leave+ (purchased leave up to 12 weeks), Study Leave, Volunteering Leave, and more! Employee share options for every team member, reflecting our commitment to shared success and ownership. Smart Device reimbursement : Working flexibly means accessing the information you need on the go. That's why we help pay for your smartp
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