Collections Analyst

About the role

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other fi nancial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. Get to know the business: AIG Insurance is a leading provider of insurance products and services for commercial insurance customers. It includes one of the world's most far-reaching Property, Casualty and Multinational networks. AIG Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Corporate operations provide a wide range of services to the organization such as finance, internal audit, communications, security and human resources. What you need to know: Collection management corresponding to the assigned accounts, broker and agent portfolio. Provide customer service, resolve situations presented by producers, insured and internal clients, related to premium payments, such as attention to unrecognized charges, duplicate charges and other collection questions Elaborate a monthly cash for premium receivables Reconciliation and administration of special accounts Collaborate in Collections projects Perform priors cancellation of policies outside the agreement. Responsible to analyze and oversee the proper register of all payment transactions for assigned accounts/agents Generation of manual invoices for managed accounts or for system incidents Preparation of reports corresponding to the assigned portfolio Identification of deposits in the concentrator accounts for their entry and application. Monitoring and application of stand-alone cash Responsible to perform general ledger account analysis. Responsible for processing Cancellation and Reinstallation notices Communicate and train Producers and Distribution teammates File and organize Collections department information as required. Support Financial internal and external audits. Back up and support other Collection team members in matters related to collections area.

Requirements

• Bachelor's degree in Business or a related field of study
• This position suits candidates with at least 1 year experience in the insurance industry as well as work related responsibilities.
• Negotiation skills
• Proactive, resilient
• Customer service
• Productivity improvement
• Excellent written and verbal communication skills
• Analytical skills and detail oriented
• Excellent teamwork skills
• Conflict management skills
• Language skill: Basic or intermediate English
• Proficient in the use of MS Office suite products specially Excel (a must) and Word.
• A look at our benefits:
• We are an Equal Opportunity Employer:
• At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
• Enjoy benefits that take care of what matters
• At AIG, our people are our greatest as

Benefits

Additional Information

Collections Analyst

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