Applications Manager (Electronic Trading System)

Responsibilities

• Manage and support FIX-based tradingconnectivity, including FIX 4.2, FIX 4.4, FIXT 1.1, and related tradingworkflows.
• Oversee the health and optimization of FIXengines, ensuring reliable session management, low-latency message processing,sequence integrity, and connectivity monitoring.
• Support and manage modern messaging and marketconnectivity technologies, including APIs, JSON-based interfaces, SBE (SimpleBinary Encoding), and FAST market data protocols.
• Lead production support activities, incidentmanagement, escalation handling, and service restoration efforts for criticaltrading platforms.
• Serve as Incident Manager for high-priorityproduction incidents, coordinating engineering, infrastructure, and businessstakeholders to minimize operational impact.
• Conduct root cause analyses (RCA) and drive theimplementation of long-term corrective and preventive actions to improveplatform reliability.
• Design and implement automation initiatives tostreamline operational processes, reduce manual effort, and improve servicedelivery efficiency.
• Build and enhance monitoring, alerting, andobservability capabilities using enterprise monitoring and telemetry platforms.
• Monitor key platform performance indicators,including latency, throughput, order rejection rates, execution quality, systemutilization, and service availability.
• Collaborate closely with software engineeringteams to improve application reliability, scalability, resilience, andoperational readiness.
• Support the onboarding and integration ofinstitutional clients, brokers, exchanges, and liquidity providers, includingconnectivity certification and production rollout activities.
• Serve as the primary technical escalation pointfor issues impacting internal stakeholders and external clients.
• Partner with product managers, businessstakeholders, and trading teams to translate business requirements intotechnical solutions and platform enhancements.
• Ensure compliance with IT governance,cybersecurity, risk management, audit, and change management policies.
• Maintain technical documentation, supportprocedures, operational runbooks, and knowledge repositories.
• Lead, mentor, and develop application supportengineers and junior technical team members while fostering a culture ofoperational excellence and continuous improvement.

Requirements

• Bachelor's degree in computer science,Information Technology, Engineering, or a related discipline.
• Minimum 10 years of experience in electronictrading systems, application support, production engineering, or financialtechnology environments.
• Proven experience supporting mission-criticaltrading applications within investment banks, broker-dealers, exchanges,fintech firms, or trading technology vendors.
• Strong expertise in FIX Protocol (FIX 4.2, FIX4.4, and FIXT 1.1), including session management, sequence handling,heartbeats, recovery processes, and message troubleshooting.
• Strong understanding of front-office tradingworkflows and FIX order lifecycle management, including order creation,amendment, cancellation, execution reporting, trade status management, andexception handling across OMS, EMS, broker, and exchange connectivityplatforms.
• Strong understanding of capital markets andmulti-asset trading environments, including equities, futures, derivatives,fixed income, and foreign exchange products.
• Solid understanding of market structure,liquidity, execution quality, and best execution principles.
• Demonstrated experience leading productionsupport teams and managing complex technical incidents in high-availabilityenvironments.
• Strong communication and stakeholder managementskills, with the ability to engage effectively with both technical and businessaudiences.
• Experience driving operational excellence,automation, platform modernization, and continuous improvement initiatives.
• Familiarity with OMS and EMS platforms andend-to-end order lifecycle management.
• Experience supporting Drop Copy sessions, tradereporting workflows, and post-trade processing.
• Understanding of algorithmic trading workflows,custom FIX tags, smart order routing, and execution strategies.
• Knowledge of pre-trade risk controls, includingcredit limits, fat-finger checks, and price validation controls.
• Strong Linux/Unix administration andtroubleshooting skills.
• Experience diagnosing application,infrastructure, and network issues using tools such as tcpdump, Wireshark, andlog analysis platforms.
• Familiarity with APIs, messaging middleware,distributed systems, and event-driven architectures.
• Experience with monitoring and observabilityplatforms such as Splunk, Grafana, Kibana, Prometh

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Company Intel

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