Infra Support Engineer

About the role

The Infrastructure Engineer is responsible for IT system infrastructure design and implementation projects for Japanese bank customers.

Responsibilities

• Responsible for the design, installation & configuration, testing and other customer support in IT system implementation projects, mainly with Microsoft Windows and Linux environment to the specifications of client's requirements
• Understanding the customers' system architecture and design
• Perform on-site and remote support for OS / middleware / network troubleshooting
• Perform regular maintenance to maintain the infrastructure including mission critical systems
• Manage project documentations (e.g. architecture design, parameter design, test spec plan/result, operation procedure manual etc) for new IT system implementation & its change.
• Any other ad-hoc duties as required or assigned

Requirements

• Have good experience as administrator
• Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or its equivalent
• At least 3 years of working experience in Windows/Linux server environments.
• Good understanding and work experience on ITSM standards, processes, guidelines and provide the best practices.
• Experience in middleware software configuration design & installation in any mission critical system implementation projects or strong will to expand the capability for system designing area
• Experience in Installing, configuring, troubleshooting and testing in Operating systems.
• Knowledge in Windows / Linux clustering setup and troubleshooting.
• Knowledge in Storage system, network system (TCP/IP, load balancer and firewall)
• Knowledge in Enterprise backup systems (eg. Arcserve)
• Scripting experience (e.g. Powershell/VBS/Python/Shell) for BAU tasks automation
• Good-to-have skills:
• Linux and Middleware (IBM MQ / Connect:Direct / Veritas cluster ) experience
• Job management software and system monitoring software knowledge
• VMware knowledge is added advantage
• SQL / Oracle database implementation
• Good Analytical and problem-solving skills
• Proactive personality, Team player/contributor
• Strong verbal, written communication skills
• Strong willingness to learn new technology and skills
• Prior working experience in the Japanese Company is an advantage

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Company Intel

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