Senior Data Analyst

Responsibilities

• Build Deep Customer & Product Intelligence Expertise
• Analyze customer behavior patterns, feedback data, and usage metrics to understand how customers experience our data and where opportunities for improvement exist in coverage, quality, and depth
• Master ZoomInfo's competitive landscape: who our competitors are, what data they offer (company, person, and intelligence signals), how they're evolving, and where differentiation opportunities exist
• Develop standardized frameworks for evaluating competitive threats such as data models backed by multiple sources that provide cadenced competitive intelligence
• Create clear intelligence briefs, customer insights reports, and strategic recommendations that inform data product roadmaps
• Drive Strategic Prioritization Through Analysis & Insight
• Influence prioritization conversations about data product roadmaps by bringing customer insights, competitive intelligence, and informed opinions on strategic direction
• Translate customer pain points and emerging competitive trends into concrete data improvement opportunities and strategic recommendations
• Lead Complex, Forward-Looking Strategic Initiatives
• Identify and lead strategic opportunities for future-looking core data initiatives based on customer needs and competitive gaps-such as new data sources, expanded attributes, improved coverage, or

Requirements

• Clear Communicator: You can build compelling narratives that drive decisions, whether through presentations, written reports, or demos. You're skilled at distilling complex analyses, defending recommendations, and translating technical concepts for non-technical stakeholders.

Additional Information

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. ZoomInfo is seeking a Senior Data Analyst to drive our customer insights and competitive intelligence strategy, leading analyses that shape how we evolve our data products to meet customer needs and maintain market leadership. In this role, you'll become the expert on customer experience with our data product and ZoomInfo's competitive landscape. You'll design rigorous analyses (understanding complex problems, forming hypotheses, testing with data, and delivering well-backed recommendations) that translate customer feedback, market trends, and competitive movements into strategic priorities. This isn't about building dashboards or SQL reports. This is about strategic analysis that drives decision-making and ensures our data products continuously evolve to power GTM and agentic workflows for sales and marketing professionals. As a trusted advisor to Product, Engineering, and Data Leadership, you'll progressively own more of the customer insights strategy and lead larger strategic initiatives. This is a role with a significant growth runway for someone who wants to become the go-to expert on customer-driven data strategy and competitive positioning.

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