Claim Recovery Specialist - Health (Central / Up to $3K)

Responsibilities

• Demonstrate technical proficiency in claims recovery and ensure recovery targets are met.
• Engage with policyholders daily to gather information and support submission of claims to third parties.
• Communicate effectively to persuade and guide policyholders through the claims recovery process.
• Handle inbound and outbound calls in accordance with standard operating procedures.
• Maintain accurate tracking and documentation of call activities and outcomes.
• Ensure compliance with internal policies, business standards, and regulatory requirements.
• Identify and escalate potential risks or concerns, and share best practices for risk management.
• Stay updated on industry trends, regulatory changes, and emerging risks to safeguard the organization.
• Support any ad-hoc tasks or projects assigned by the supervisor.

Requirements

• Diploma or Bachelor's Degree in Insurance or related discipline, or equivalent experience.
• 1 year of experience in insurance claims recovery or customer service.
• Good interpersonal, analytical, and negotiation abilities.
• Strong organizational and time management skills.
• Team player who is also able to work independently.
• Knowledge of life insurance policies, regulations, and subrogation processes is an advantage
• EA Reg. ID: R25157446 (Katherine Carlen)
• PERSOL Singapore Pte Ltd - RCB No. 200007268E - EA License No: 01C4394

Additional Information

Claim Recovery Specialist, Health Claim Services Contract: 6 Months Location: Raffles Place Working Hours: Monday - Friday, 9:00 AM - 6:00 PM Salary: $2,800 - $3,000 (depending on experience) Completion Bonus : 0.5 month upon completion of 6-month contract Job Purpose: You will coordinate, investigate, and recover claims by pursuing responsible third parties through subrogation efforts, while supporting policyholders and customers throughout the claims recovery process.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at PERSOL SINGAPORE PTE. LTD.? Share your experience