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Director - Business Process Excellence & Audit Governance

External
Nielseniq logoNielseniq · Chennai, India
Full-timeOn-site1w ago
ComplianceDocumentationExcelLeadershipLeanLess
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About the role

We are looking for a passionate and driven Director, BPI Technology who thrives on solving complex business challenges and enabling enterprise-wide process transformation across Operations and Corporate functions (Finance, HR, IT Systems). This is a high-impact individual contributor role that combines strategic advisory capability with hands-on solution delivery, driving process improvement through BPM platforms, workflow enablement, analytics, and AI.

Responsibilities

  • Lead end-to-end delivery of enterprise-wide BPI initiatives, from process assessment and solution design through implementation and optimization
  • Define and execute process improvement strategies aligned with business priorities, ensuring standardization, efficiency, and control
  • Identify teams and functions that currently operate without structured workflow tools, and enable adoption of no-code/low-code BPM platforms to bring discipline, transparency, and traceability into their processes
  • Design, configure, and implement workflow solutions using BPM platforms, including system integrations and data flows
  • Develop dashboards, reporting frameworks, and analytics solutions (e.g., Power BI) to enable data-driven decision-making
  • Embed governance, internal controls, and audit-ready documentation within process and system design to ensure SOX/ITGC compliance
  • Drive AI-led BPI initiatives to enhance process intelligence and operational effectiveness
  • Partner with cross-functional stakeholders across Operations, Corporate Systems, Finance, and Technology to align solutions with enterprise objectives
  • Provide strategic and consultative guidance on process optimization, technology adoption, and change management
  • Experience & Background
  • 15+ years of progressive experience in business process improvement, process transformation, or technology-enabled consulting
  • Experience in a management consulting or strategy advisory environment is mandatory , with demonstrated ability to structure complex problems, design solutions, and drive execution independently
  • Proven track record of engaging with senior leadership and CXO-level stakeholders , as well as operational and technical teams
  • Strong domain exposure in Technology, CPG, FMCG, or Data & Analytics industries preferred
  • Education
  • Graduate degree required; MBA or Post-Graduate qualification preferred
  • Technical & Functional Competencies
  • Strong expertise in BPM/workflow platforms and no-code/low-code tools for process enablement
  • Hands-on capability in building analytics and reporting solutions (e.g., Power BI, advanced Excel)
  • Experience in system integration design (APIs, data flows) across enterprise applications
  • Working knowledge of AI/ML applications in process improvement contexts
  • Solid understanding of governance, risk, and compliance frameworks , including SOX/ITGC controls
  • Certifications (Preferred)
  • Lean Six Sigma - Black Belt or Master Black Belt
  • Certified Business Process Professional (CBPP) or equivalent
  • Audit-related certifications (e.g., CISA, CIA)
  • What We Expect
  • Strategic mindset with execution discipline - ability to define the "what" and deliver the "how"
  • Consulting-grade communication - structured thinking, executive-ready deliverables, and stakeholder influence at all levels
  • Hands-on versatility - equally comfortable defining a transformation roadmap and configuring a workflow or dashboard
  • Enablement focus - ability to identify unstructured, tool-less processes and bring them onto scalable BPM/workflow platforms
  • Governance-first approach - solutions designed with auditability, compliance, and control embedded by default
  • Innovation orientation - proactive adoption of AI and emerging technologies to drive continuous improvement

Benefits

Flexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)About NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealFlexible schedule

Additional Information

Director - Business Process Excellence & Audit Governance


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