Sommelier

About the role

Sommelier serves the needs of the business, our guests and our colleagues by administering the day-to-day operations of professional Wine service areas in the hotel. As Wine Expert , it will be your responsibility to direct and ensure the implementation and execution of policies and procedures as they relate to wine sales. You will create new opportunities to maximize and generate extra revenue, recommend measures to control/reduce costs, and ensure that the operational budgets are strictly adhered to. The leadership team will look to you to develop and recommend merchandising and promotional programs to maximize wine sales. Additionally you will provide training and development opportunities for all team members in your department. You will be responsible for exceeding guest satisfaction, standards and ratings for the wine service in the property, and personally make recommendations, serve VIP's, and handle guest questions or concerns. You will be fully in charge of all wine displays in the property. College diploma in Hotel/Bar Management or related field. Previous experience as a Sommelier from a well-established company. Previous experience in managing a specialist team. Passion for teamwork and coaching excellence. Extensive knowledge of wines and other beverages. Excellent guest service skills. Anantara Siam Bangkok Hotel BANGKOK'S MOST PRESTIGIOUS ADDRESS HIGHLIGHTS A tropical oasis in the most exclusive location 335 rooms and suites Designed with contemporary décor blends with comfortable, elegant furnishings and distinctive Thai elements, creating a luxuriously serene ambience Luxurious city living, plush comforts are enjoyed with views over tropical gardens, the pool or the private golf course Unwind at the hotel with world-class facilities and the services

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